Vice President, Communications - Products and Innovation in Purchase, New York | DiversityInc Careers

Vice President, Communications - Products and Innovation

Who is Mastercard?

We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives.  We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Vice President, Communications - Products and Innovation

The Communications team is focused on driving programs and activities that build, support and defend Mastercard’s reputation among key internal and external audiences. The broader team has been designed to closely mirror the business and support the company’s efforts in delivering world-class payments experiences.

The Vice President of Products and Innovation Communications will report to the Senior Vice President of Communications and will be responsible for advancing the awareness and leadership position of the company’s unique product set.

This individual will serve as the primary relationship manager for senior executives across the products and innovation organization, leading a team who will provide communications and thought leadership support for the payments choices – both account and card-based – available to consumers and business. His/her team will connect the dots between the day-to-day products and solutions and the greater promise of Mastercard’s ability to do well and do good across regions and business units.

• Works in collaboration with the Executive Vice President and Senior Vice President of communications to tailor traditional and social media programs based on understanding of local business needs and priorities
• Oversee coordination and implementation of a holistic internal and external communications program for product communications
• Serve as communications counsel for Chief Product Officer
• Partner with Executive Vice President of product/B2B marketing to drive greater collaboration and connectivity in programs
• Partners with global and regional communications teams to tailor programs based on understanding of local business needs and priorities
• Identifies industry and market trends to understand key perceptions, motivations and drivers related to payments, technology and security
• Enable greater alignment and support of regional product communications activities through incremental set of tools and processes
• Leverages relationships with key media and industry analysts to support of planned product/service launches and corporate announcements
• Manage and mentor a cross-function team supporting the company’s diverse product set
• Use measurement tools to assess the impact of communications programs to refine activities

All About You
• Excellent written and oral communications skills; flawless editing to support clear ideas
• Strong relationship management skills and ability to work collaboratively and deliver results with global, multi-cultural and remote project teams
• Demonstrated track record of high-profile media relationships and placements
• Creative thinker possessing high level of comfort with fast-paced, dynamic work environment
• Strong ability to prioritize, multitask and manage to deadlines
• Led complex cross-functional projects locally or for several countries
• Issues and crisis management experience preferred, but not required
• Ability to translate complex business, economic and policy issues material into easily understood, actionable programs
• Comfortable presenting complex issues to internal and external audiences
• Solid understanding of balancing and prioritizing needs of multiple stakeholders

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting.  Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

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