Transition Care Coach (Social Worker/RN/LPN) - St. Lucie/Okeechobee/Indian River/Brevard County, FL in Melbourne, Florida | DiversityInc Careers
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Transition Care Coach (Social Worker/RN/LPN) - St. Lucie/Okeechobee/Indian River/Brevard County, FL

Role: Transition Care Coach (Social Worker/RN/LPN)

Assignment: Humana Long-Term Care

Location: Work at Home – St. Lucie, Okeechobee, Indian River or Brevard County

Humana’s dream is to help our members and our own associates achieve lifelong well-being. Use your clinical experience to work with patients and providers in a nontraditional environment where your knowledge will make a difference. Our associates know their work is vitally important; we strive to ensure we provide perfect service with one-on-one member interactions as a coach, personal nurse, or clinical advisor. Humana’s Perfect Service® means getting the basics done right, delivering value and quality, providing guidance on needs, and being engaged with our members. We want to help our members make the right choices to live life fully. We begin that process by connecting our members with an associate who cares.

Assignment Capsule

Be a part of our Clinical Space – make a difference in people's lives and engage our members to develop lifelong wellbeing and health.

Humana Long – Term Care is seeking a Transition Care Coach who will primarily work to prevent custodial placement. The Transition Care Coach will utilize resources to support members in remaining in a home and community setting. The Transition Care Coach will travel 75- 90% throughout St. Lucie, Okeechobee, Indian River & Brevard counties as well as assess at-risk HCBC members for alternatives to long term care custodial care.

Role Essentials

Transition Care Coach shall meet one of the following qualifications:

  • Bachelor's Degree with at least 2 years of relevant experience.
  • Registered Nurse (RN), licensed in the state of Florida with at least 2 years of relevant experience.
  • Licensed Practical Nurse (LPN), licensed in the state of Florida, with at least 4 years of relevant experience.
  • Six years of professional human services experience.

Transition Care Coach shall meet all of the following qualifications:

  • This role is part of Humana’s Driver safety program and therefore requires an individual to have a valid state driver’s license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
  • Must have a separate room with a locked door that can be used as a home office, to ensure you and your patients have absolute and continuous privacy while you work.
  • Must have accessibility to high speed DSL or Cable modem for a home office (No Satellite).
  • Intermediate to advanced computer skills and experience with Microsoft Word, Excel and Outlook.
  • This role is considered patient facing and is a part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
  • AHCA Fingerprint Required.

Role Desirables

  • Bachelor's degree in Social Work, Sociology, Psychology, Gerontology or related field.
  • 701B Certification.
  • Medication application (RFA) experience.
  • Prior experience with Medicare & Medicaid recipients.
  • Prior nursing home diversion or long term care case management experience.
  • Road Warrior who enjoys traveling long distances.
  • Previous experience with electronic case note documentation and experience with documenting in multiple computer applications/systems.
  • Experience working with geriatric population.
  • Experience with health promotion, coaching and wellness.
  • Knowledge of community health and social service agencies and additional community resources.

Additional Information

Humana is an organization with careers that change lives—including yours. As an innovator in the fast-paced industry of healthcare, we offer our associates careers that challenge, support and inspire them to use their passion for helping others and to lead their best lives. If you’re ready to help people achieve lifelong well-being, and be a part of an organization that is growing and poised to make an impact on the future of healthcare, Humana has the right opportunity for you.

Interview Format

As part of our hiring process, we will be using an exciting interviewing technology provided by Montage, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.