Systems Support Analyst 4 - Data Center Engineer in Winston Salem, North Carolina | DiversityInc Careers
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Systems Support Analyst 4 - Data Center Engineer

Job Description

The Enterprise Data Center Management (EDCM) organization provides enterprise leadership for core, regional, satellite data centers and managed lab environments. Our data centers are the foundation of Wells Fargo’s technology platforms, a critical component in providing continual services to our customers while protecting their most confidential and personal information. EDCM is a component of the Mission Critical Facilities Group (MCFG). The MCFG is comprised of EDCM, Corporate Properties Group (CPG) and Corporate Security. The MCFG works in partnership with Infrastructure Governance and Strategy Project Services to provide Wells Fargo with world class data center environments.

We are looking for a Data Center Engineer (System Support Analysts 4) to be a Work Director within the Data Center. The Work Director will participate as a high performing team member who is responsible for overseeing all data center operational activities of their assigned area. The Work Director is responsible for monitor, reporting and managing all activities to ensuring site integrity and systems stability. This team member would report directly to the Data Center Manager with a dotted line to a member of the site’s leadership. All Work Directors must be capable of covering the daily operations of the data center. The Shift Lead/Work Director is accountable to ensure site integrity and systems stability through the enforcement of corporate standards, processes and disciplines, accountable to maintain a 24x7 Data Center Support model including backup support for other regional Data Centers. Be an expert regarding space usage, device placement & expert regarding power consumption & cooling impact. Assist with design and implementation of projects as assigned. Accountable to mentor and provide guidance to lower level analysts.

These 3 positions must be filled on site from one of these locations - 100 Sunnynoll Parkway, Winston-Salem, NC; 809 W 4 ½ St, Winston-Salem, NC

The shifts for these 3 positions are – 1st Shift (8a-5p) M-F

Required Qualifications

  • 5+ years of systems support analysis experience
  • 4+ years of data center experience

Desired Qualifications

  • Excellent verbal, written, and interpersonal communication skills
  • Knowledge and understanding of data center: network designs
  • Knowledge and understanding of Physical layer infrastructure in a raised floor data center environment
  • Knowledge and understanding of technical hardware: systems engineering, testing and analysis of data center physical computing systems (cabling, network, and storage and server equipment)

Other Desired Qualifications
  • Data Center Certification such as:
  • Certified Data Center Technician (CDCT)
  • Certified Data Center Management Professional (CDCMP)

Job Expectations

  • Ability to lift 50+ pounds
  • Flexibility to work in a 24/7 environment, including weekends and holidays

Street Address

NC-Winston Salem: 809 W 4 1/2 St - Winston Salem, NC
NC-Winston Salem: 100 Sunnynoll Ct - Winston Salem, NC


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.