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Supervisor, Technicians

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

- Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
- Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
- Win as a team-make big things happen by working together and being open to new ideas
- Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
- Drive results and growth
- Respect and promote inclusion and diversity
- Do what's right for each other, our customers, investors and our communities


Core Responsibilities:
- Implements standard safety training and maintains daily safety inspection issues.
- Reviews and coordinates nightly check-in and rotates On-Call schedules.
- Coordinates all vehicle assignments, maintenance, and inspections.
- Ensures systems and staff are able to respond to the demands of new technology deployment through demonstrative methods.
- Performs duties of CT1 through CT3, as needed.
- Analyzes operations and performance to assure operational efficiencies through productivity, QC, and customer satisfaction.
- Coordinates department responses to customer and department issues with a strong sense of urgency.
- Works with other departments, as necessary, to maintain an in-depth technical knowledge of new technology being deployed.
- Ability to install all types of cable and run service calls to completion.
- Diagnoses all types of signal faults.
- Ability to operate computers.
- Ability to lift and carry up to 75 pounds, climb utility poles and drive long periods of time digging, crawling, stooping and standing.
- Complies with all OSHA safety measures.
- Works within manufacturer's rated weight capacity for all equipment, including but not limited to ladders and aerial lifts.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.

Must Haves:
- Leadership experience is preferred
- Must have the ability to build collaborative relationships
- Must have a strong sense of accountability
- Must be a motivating and engaging leader

Job Specification:
- Bachelors Degree or Equivalent
- Generally requires 4-7 years related experience

Comcast is an EOE/Veterans/Disabled/LGBT employer