Sr. Manager, Business Manager in New York, New York | DiversityInc Careers
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Sr. Manager, Business Manager


As long as there are people who make the world a better place, we'll keep making a difference for them. Since 1918, it has been TIAA's mission to serve those who serve others. It is this mission and the values we embrace that make us a different kind of financial services organization.

When you work here at TIAA, you're not just in it for yourself. You are part of something bigger. A collective mission to make a difference - a collective mission we make our own.

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For more information about TIAA, visit our website.


The ERM Financial Risk Business Manager helps drive the day-to-day execution of business planning activities and ensures execution alignment with the overall strategy.

Business management support includes (but is not limited to):

- project management of area initiatives,

- financial oversight (budget, forecasting and monitoring),

- business performance measurement (KPI's, etc.),

- process improvement and change management,

- area communications and

- human capital management (facilities, space planning, moves)


  1. Supports business management projects by monitoring and tracking risks, issues and action items

  2. Tracks department goals and objectives to ensure they are met.

  3. Analyzes and report on area data (financial, headcount, etc.) and performance metrics

  4. Maintains regulatory documents within assigned business area

  5. Makes decisions on tactical issues that have limited impact to a function, business unit or area and escalates/provides solutions where relevant.

  6. Supports the internal communication strategy for the assigned area

  7. Drives and oversees meeting planning which will likely include coordinating or requesting conference services/rooms, preparing meeting materials (agendas, etc.), taking meeting minutes

Additional responsibilities:

  • Will support management of complex projects/programs. Likely to also manage smaller less complex projects/programs in line with the 2018 goals.

  • Accounts for own and others activities, working within the project scope, making choices and giving instructions. Manages relationships within the team. Plans and establishes team objectives and outputs. Documents results. Manages operational and/or project risk and issues.

  • Defines and discerns key aspects of a problem and then develops an integrated solution to solve it.

  • Approaches tasks systematically and independently adapts work activities and behaviors to support execution.

  • Has a basic understanding of the principles of financial, risk and project management and applies methodologies, tools and processes to manage costs/risks for own assignments or simple projects.

  • Uses knowledge of the firm's businesses, products operating models and systems to pro-actively develop relevant ideas for new/improved uses of technology or application of design to create efficiencies and drive continuous improvement opportunities.

  • Clearly communicates milestones, goals and deliverables when working with others. Creates synergies and actively shares knowledge to create transparency and keep people informed. Tailors communication style to audience.



BA/BS degree required

5 + years of business management experience


5+ years of business management experience in financial services or insurance industry.

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This organization is an equal employment opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, this organization expressly prohibits discrimination, harassment, and retaliation on the basis of race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy (including childbirth, breastfeeding or related medical conditions where applicable), sexual orientation, gender, gender identity, gender expression, transgender, marital status, national origin, ancestry, physical or mental disability, requesting a reasonable accommodation based on mental or physical disability, medical condition (as defined by applicable law), genetic history and information, citizenship status, military or veteran status, or any other status protected by federal, state, or local law or ordinance or regulation (collectively referred to here as 'protected characteristics').

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