Spectrum Direct Sales Supervisor in Victorville, California | DiversityInc Careers
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Spectrum Direct Sales Supervisor

The SpectrumDirect Sales Supervisor will support and assist the Spectrum Direct Sales Manager by managing the day to day activities of the Spectrum Direct Sales Department.

Actively and consistently support all efforts to simplify and enhance the customer experience.
Responsible for meeting and exceeding budgeted sales goals.
Supervise a team of Direct Sales staff and service partner personnel. Direct reports may include Sales Representatives as well as service partners. May also manage other sales resources as assigned.
Recruit, interview, hire and train Direct Sales staff.
Support of Direct Sales staff will consist of approximately 70% field work and 30% office work.
Communicate territory assignments to residential sales representatives.
Monitor the payroll process and ensure timely and accurate approval of all commission payments.
Handle employee relation issues, including performance appraisals, coaching, safety training, etc.
Assist with budget preparation and provide input on marketing issues and sales offers.
Perform other duties as requested by supervisor.

Skills/Abilities and Knowledge
Ability to read, write, speak and understand English.
Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
Ability to work outside for extended periods in any season and/or during inclement weather.
Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications.
Ability to complete documentation accurately

Bachelor's degree in business or marketing, or equivalent experience preferred

Related Work Experience
Minimum of 1 year experience in outside sales

Certifications and/or Licenses
Valid driver's license, satisfactory driving record within Company required standards and auto insurance

Skills/Abilities and Knowledge
Knowledge of Direct Sales practices
Experience with consumer education of products and services
Knowledge of cable or telecommunications services
Vision ability close vision, peripheral vision, and ability to adjust focus
Related Work Experience
5+ years of Sales Supervisory experience preferred

Field and Office environment
Outside field environment with exposure to inclement weather
Travel as required
Must be able to work evenings and weekends
Occasionally required to work overtime as the business needs dictate