Sales Learning Instructional Designer in Albany, New York | DiversityInc Careers

Sales Learning Instructional Designer

ADP is hiring a Sales Learning Instructional Designer. In this position you will focus on designing instructor-led and self-paced learning and develop all learning solutions. Analyze, design, develop and evaluate client and associate functional, technical, or skills training that allows for the effective and efficient use of systems, tools, and processes to provide clients and associates with the skills required to perform their job tasks. Design and develop training curriculum using appropriate instructional development methods. Research, design, develop, and maintain training materials and supporting media. Facilitate developmental tests and pilot sessions to ensure effective learning of the performance-based objectives.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

  • Design, develop and maintain course materials including instructor manuals, participant guides, eLearning, train the trainer materials, job aids, evaluations, tests, etc.
  • Ability to work independently.
  • Design learning solutions based upon audience needs and task analysis that include recommended delivery method, curriculum content, and supporting materials to ensure mastery of learning objectives.
  • Ability to work independently with senior staff guidance.
  • Establish, implement, and maintain instructional design methodologies, tools, and best practices.
  • Identify need for training intervention.
  • Analyze new or changed user tasks due to new product/program/process releases and upgrades.
  • Conduct task/impact analysis using standard department techniques ie. surveys, focus groups, interviews,etc.
  • Implement new courses, curriculum, and updates to existing materials.
  • Conduct development tests to ensure design fulfills needs of learners.
  • Communicate design methodology to Delivery personnel and coach them to properly deploy materials.
  • Evaluate the effectiveness of training design through the creation of assessments, activities, and evaluations that gauge the mastery of learning objectives during and after training.
  • Analyze results and make changes to address opportunities.
  • Course materials based upon product releases, new functionality, and feedback.
  • Recommend prioritization of updates and ensure implementation.
  • Coach and mentor team members
  • Performs other related duties as assigned
  • Bachelor's Degree or equivalent in education - experience
  • 3 - 5 years experience in instructional design and development, adult learning theory, technical writing

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

  • Ability to independently design and develop instructionally sound instructor-led training required
  • Familiarity with Articulate Presenter, Articulate Storyline, Adobe Captivate or other rapid learning development software.
  • Advanced PowerPoint skills, including visual presentation design.

Software in the Cloud. Experts on the Ground:
ADP powers the working world with comprehensive solutions that drive business success. Consistently named one of the "Most Admired Companies" by FORTUNE® Magazine, and recognized by Forbes® as one of "The World's Most Innovative Companies," ADP has over a half-million clients around the globe and 65 years of experience as one of the largest providers of human capital management solutions world-wide.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.