REP 1, CREDIT & COLLECTIONS (OUTBOUND)

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary:
Responsible for processing and verifying accurate payment of invoices on
a timely basis via outbound communication. Engages in extensive
interaction with outside collection agency. Processes reports. Performs
a variety of clerical and entry-level bookkeeping and accounting tasks.

Employees at all levels are expect to:

- Understand our Operating Principles; make them the guidelines for how
you do your job
- Own the customer experience-think and act in ways that put our
customers first, give them seamless digital options at every touchpoint,
and make them promoters of our products and services
- Know your stuff-be enthusiastic learners, users and advocates of our
game-changing technology, products and services, especially our digital
tools and experiences
- Win as a team-make big things happen by working together and being
open to new ideas
- Be an active part of the Net Promoter System-a way of working that
brings more employee and customer feedback into the company-by joining
huddles, making call backs and helping us elevate opportunities to do
better for our customers
- Drive results and growth
- Respect and promote inclusion and diversity
- Do what's right for each other, our customers, investors and our
communities

Core Responsibilities:
- Sorts and files correspondence and performs miscellaneous clerical
duties includgin answering correspondence and writing reports.
- Performs various administrative functions for assigned accounts, such
as recording address changes and purging the records of deceased
customers.
- Receives payments and posts amounts paid to customer accounts.
- Must have a working knowledge of applicable state and federal laws
regulating collection activities.
- Verifies accounts before processed to agency.
- Schedules non-pays for the field.
- Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.

Job Specification:
- High School or Equivalent
-
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- Generally requires 0-2 years related experience

Comcast is an EOE/Veterans/Disabled/LGBT employer

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