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Receptionist


Description

Job Description:
This position represents the Auction in a professional and courteous manner by ensuring that all callers, visitors, customers, and vendors are greeted professionally and efficiently, and are directed to the appropriate personnel.Job Responsibilities:
  • Operate PBX or multi-line telephone system to answer incoming calls. Answer questions about the Auction and provide callers with address, directions and other information.
  • Receive and route telephone calls in a courteous and efficient manner to the appropriate personnel or department.
  • Operate PA paging system as necessary assuring that only authorized pages are broadcast. Take and deliver messages to appropriate personnel or transfer calls to voicemail as necessary.
  • Greet and welcome on-site visitors, customers and vendors, determine nature of business and notify appropriate personnel.
  • Receive, sort, and route mail and publications. Update appointment calendars.
  • Maintain fax machines, assist users, send faxes, and retrieve and route incoming faxes.
  • Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary.
  • Provide training instruction for relief receptionist/switchboard operator.
  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.  Actively participate in support of all safety activities aligned with Safety Excellence.
  • Perform other duties as assigned by manager or supervisor, i.e., filing, copying, collating, record keeping, accept job applications, etc.
  • May be required to work overtime as business needs dictate.


Qualifications

  • High School Diploma or equivalent preferred.
  • 1 - 2 years of switchboard and customer service experience required.
  • Familiarity with Auction systems, processes, and employees preferred.
  • Effective communication and organizational skills required.
  • Must be able to operate PBX or multi-line phone system, as well as other office equipment (i.e., copier, fax machine, etc.).
  • Basic computer software skills required.
  • Commitment to providing excellent customer service required. 
  • Bilingual Preferred
  • General understanding of auction departments and processes preferred. 
  • Ability to sit for prolonged periods of time.
  • Ability to perform repetitive data entry tasks, manual dexterity.
  • Vision abilities required include close, distance and depth perception.



About Cox Automotive

 

Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea®, and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com.

 

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.



Organization: Cox Automotive

Primary Location: US-CA-Oceanside-4691 Calle Joven

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Part-time

Unposting Date: 2018-07-13Advertisement