Principal Engineer in Sunnyvale, California | DiversityInc Careers
 

Principal Engineer

Comcast's Technology & Product organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards.

Are you passionate about networking and WiFi and solving internet issues that customers face at home? Do you want to work on open-source software that provides a common framework for powering customer-premises equipment such as set-top boxes, modems/routers? Do you like big challenges and working within a highly motivated environment?

As a principal engineer on the RDKB team, you will work on developing new features that enhance the customer experience using Broadband products. The RDKB team is a small and fast-moving team of world-class experts who are innovating and developing features that enhance the user experience with networking and WiFi solutions. We are a team that thrives on big challenges, results, quality, and agility.

Who does the principal engineer work with?

The Senior Software Engineer in the CPE SW Platform Engineering group provides technical leadership across broadband CPE products and technologies. This position requires the ability to work with Product Managers to define product requirements, provide direction to the Product Development engineering team, and drive the product through development and testing. This role also needs the evaluation of new products/features, and drives new feature and product initiatives into the Quality Assurance organizations. We're a group of experienced technical minds who are the last word when it comes to solving problems encountered by our production support teams.

What are some interesting problems you'll be working on?

In your role, you bridge gap between product, development, QA and triage teams.Come up with ways to determine ways to reduce the Call In Rate (CIR) and to measure is across RDKB releases to Customers. Evaluate new code releases for basic reliability and systems integration support, providing guidance to QA teams who will perform functional and regression testing.

Where can you make an impact?

You'll be working with the best and brightest minds in Comcast, while we roll out the new xFI and IOT features. Success in this role is characterized by a higher speed to market, with fewer customer-facing defects and outages.

Responsibilities:

  • Design, develop software feature for Comcast Wi-Fi gateway product.
  • Work with cross-functional teams, third party vendors, and company product managers to define product specifications / technical requirements, and provide leadership in delivering quality products in a timely fashion
  • Keeps current with technological developments deliver unique customer features for Comcast product;
  • Monitors and evaluates competitive applications and products and constantly strives to build best in class solutions for our customers
  • Provides technical leadership throughout the software life cycle process and guidance with regards to practices, procedures, and techniques.
  • Serves as a guide and mentor for junior Engineers
  • Communicate with stakeholders including development teams, operations, product and Sr. Leadership as required
  • Assisting QA team to find test gaps
  • Provide technical assistance to trouble shoot customer issues

Basic Qualifications:

  • 5 + years of hands-on experience developing embedded software
  • Strong knowledge of TCP/IP internals and common network protocols such as DHCP, DNS, HTTP, and etc.
  • Well-versed and proficient with networking technologies and protocols
  • Expert on C/C++ and embedded Linux
  • Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering.
  • Strong problem-solving skills

Desired Qualifications:

  • Has experience for RDKB and Yocto
  • Experience on WiFi.
  • Experience with a variety of scripting languages such as Bash and Python
  • Fast learner with a strong desire to learn- Team player comfortable working in a fast-paced agile environment
  • Strong communication and interpersonal skills


Comcast is an EOE/Veterans/Disabled/LGBT employer