Operations Supervisor - Roosevelt Field S/C in Garden City, New York | DiversityInc Careers
 
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Operations Supervisor - Roosevelt Field S/C

Operations Supervisor - Roosevelt Field S/C

Location: Garden City, NY, United States - Roosevelt Field S/C 630 Old Country Rd Unit A2
Job ID: 1073564
Date: Yesterday

Job Description

General Description

J. C. Penney Company, Inc., one of the nation's largest apparel and home furnishings retailers, is on a mission to ensure every shopping experience is worth the customer's time, money and effort. Whether shopping jcp.com or visiting one of over 850 store locations across the United States and Puerto Rico, customers will discover a broad assortment of products from a leading portfolio of private, exclusive and national brands.  Supporting this value proposition is the warrior spirit of over 100,000 JCPenney associates worldwide, who are focused on the Company's three strategic priorities of strengthening private brands, becoming a world-class Omnichannel retailer and increasing revenue per customer.

As the Operations Supervisor, you are accountable for contributing to profitable sales growth by driving store merchandise in-stocks, supervising and engaging Operations associates and driving the execution of operational tasks

Responsibilities

  • Customer Service & Sales – Maneuvering around the store at a fast pace, directing the team and working with all the latest merchandise, as well as resolving customer issues and concerns in a professional manner.
  • Store Operations – Assists with inventory counts and updates to ensure accurate in-stock information for customers. Oversees RFID process and performs system uploading to ensure efficient and accurate updates to stock ledger as well as leads door to floor merchandise preparation process.   In addition, manages and engages the pricing and signing team and the promotional price signing within the store as well as the re ticketing and re packaging execution.
  • Stockroom & General Operations – Responsible for all stockroom processes, work safety initiatives, facility equipment, and enables efficient execution of support processes.  Oversees the cash office and owns receiving, shipping and logistics with third party carrier processes.  
  • Team Development – Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, and partners with operations associates on training and policy compliance.
  • Performance Standards – Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.

Skills & Experience
To achieve success at JCPenney, a supervisor will possess the following:

  • Work experience- Minimum of 2 years retail leadership experience
  • Education- Bachelor degree or equivalent work experience
  • Drives Performance - Holds self and others accountable to a higher standard to achieve results. Provides feedback, visibility and recognition to the team.
  • Builds Relationships – Develops positive relationships: establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience.
  • Drives Change - Adapts quickly to changing situations with energy and a positive attitude. Coaches others through change.
  • Shows Courage – A confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner.

Job Title: Operations Supervisor - Roosevelt Field S/C
Location: Garden City, NY, United States - Roosevelt Field S/C 630 Old Country Rd Unit A2
Job ID: 1073564

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