Operations Manager in North Tampa Oldsmar, Florida | DiversityInc Careers
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Operations Manager

Operations Manager - 13787

Operations - USA Oldsmar, Florida 

The global music sales and streaming operations team is at the heart of the music industry.  The Operations Manager will be responsible for team engagement as well as end to end process execution.  The role will be responsible for managing up to 25 associates working on reference data, client services and transactional merchant services.  

Key Responsibilities:

  • Partner with key stakeholders in our commercial and product leadership teams to drive revenue growth
  • Develop and drive productivity initiatives to increase efficiencies
  • Become a customer champion and help drive superior client outcomes
  • Manage the performance of team members using data and candid feedback through regularly scheduled 1:1 meetings
  • Actively listen to team members and help them achieve success in their role.
  • Drive and facilitate production deadlines on a daily basis
  • Set clear goals and objectives for the team to achieve the best outcome each day
  • Interview, hire, and develop talent; provide remediation as well as stretch opportunities for associates

    Required Qualifications:

  • High energy, motivation and drive to succeed
  • High tolerance for ambiguity and a fast past work environment
  • Advanced Problem Solving Skills
  • Demonstrated ability to work effectively across functions at all levels
  • Excellent time management and prioritization skills
  • Superb interpersonal skills
  • Strong computer skills; including a working knowledge of Google Sheets, Docs, Slides, etc.

About Nielsen:

Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content — video, audio, and text — is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry’s only global view of retail performance measurement.

By integrating information from its Watch and Buy segments and other data sources, Nielsen provides its clients with both world-class measurement as well as analytics that help improve performance. Nielsen, an S&P 500 company, has operations in over 100 countries that cover more than 90 percent of the world’s population. For more information, visit www.nielsen.com

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Type: Regular 

Primary Location:  Oldsmar,Florida 

Secondary Locations: , , , 

Travel:  No