Operational Risk Consultant 4 in San Francisco, California | DiversityInc Careers
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Operational Risk Consultant 4

Job Description

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.


Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.


Corporate Risk helps all Wells Fargo businesses identify and manage risk. We focus on three key risk areas: credit risk, operational risk and market risk. We help our management and Board of Directors identify and monitor risks that may affect multiple lines of business, and take appropriate action when business activities exceed the risk tolerance of the company.


We currently have an exciting opportunity as a Sr. Operational Risk Consultant on the WFVC Risk Management team. WFVC Risk Management is the front line team responsible for providing risk management support to Wells Fargo Virtual Channels, including: online, mobile, social, phone, email, and chat. This position is to support the Digital side of the business, primarily providing regulatory subject matter expertise to support projects and initiatives. The role will provide subject matter expertise and operational risk/compliance support to internal and external business partners and key technology providers. A qualified candidate will be someone who has consistently demonstrated operational risk/compliance subject matter expertise and has demonstrated the ability to collaborate with all levels of management. An individual who is interested in the Virtual Channels world and understands the regulatory environment will find this opportunity both exciting and challenging.


Main responsibilities will include:

  • Works with complex business units and provides operational risk/compliance risk expertise and consulting for projects and initiatives, including Speed to Market portfolios of work, with moderate to high risk to develop and conduct impact assessments and mitigate regulatory risk in all business activities.
  • Advises project participants on regulatory requirements, identifies, researches and resolves open compliance issues/questions, ensures robust compliance risk management controls are implemented.
  • Collaborates with other consultants on the team and in other lines of business, as well as with Wells Fargo legal partners.
  • Shares expertise with business partners and other operational risk/compliance consultants; identifies opportunities to develop or strength expertise in particular areas to support WFVC activities.
  • Fosters relationships to ensure a robust risk management culture in WFVC and to be a trusted partner.
  • Must be able to work in a virtual team environment where other team members, team management and business partners are not always local.


Preferred Locations: 401 S. Tryon St, Charlotte, NC; 1525 W WT Harris Blvd, Charlotte, NC; 333 Market St, San Francisco, CA; 1200 Concord Ave., Concord, CA; Others locations may be considered


Please Note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.

Required Qualifications

  • 6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 6+ years of IT systems security, business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination of both

Desired Qualifications

  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization
  • Knowledge and understanding of enterprise project or program oversight within the mobile or online technologies industry
  • Knowledge and understanding of banking: regulations, compliance, policies, process, and procedures
  • Ability to take on a high level of responsibility, initiative, and accountability
  • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
  • Ability to identify and evaluate trends, isolate root cause, and provide swift/thorough resolution
  • 3+ years of leadership or management experience
  • Ability to interact effectively and confidently with senior management
  • A BS/BA degree or higher
  • An active Certified Regulatory Compliance Manager (CRCM) designation
  • Certified Anti Money Laundering Specialist (CAMS)
  • Agile experience
  • Scrum Master certification

Other Desired Qualifications
  • Experience with consumer facing financial regulations (Reg E, Reg C, Reg B, Reg P etc.)
  • Speed to Market project/portfolio experience


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.