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Network Engineer II, Managed Services Operations - Spectrum Enterprise

About Spectrum Enterprise

Spectrum Enterprise, a part of Charter Communications, is a national provider of scalable, fiber-based technology solutions serving many of America's largest businesses and communications service providers.

The broad Spectrum Enterprise portfolio includes Internet access, Ethernet access and networks, Voice and TV solutions extending to Managed IT solutions, including Application, Cloud Infrastructure and Managed Hosting Services offered by its affiliate, Navisite. Our industry-leading team of experts work closely with clients to achieve greater business success by providing these right-fit solutions designed to meet their evolving needs. For more information, visit enterprise.spectrum.com.

Job Summary

Under general supervision, assists in the planning, forecasting, implementation, and identification of resource requirements for network systems basic to moderate complexity. Monitors protocol compatibility standards, develops and implements network enhancements and makes recommendations for improvement. Responsible for implementation of network architecture and designs.

Major Duties and Responsibilities

Required Qualifications
  • Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
  • Ability to use personal computer and software applications
  • Proficient data networking knowledge (OSI Model, TCP/IP, Optical Transport)
  • Ability to work in a team environment
  • Proficient knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols
  • Proficient Knowledge in network design, network architecture, protocols and network topology
  • Proficient knowledge in using ticketing and software tools to support the current operations.
  • Proficient Knowledge of basic network devices and basic network appliances
  • Proficient knowledge of network designing software, such as Visio
  • Ability to perform duties in a very fast pace environment and ability to learn new technology quickly
  • Knowledge of Microsoft Office

Education

  • Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience

Related Work Experience

  • Data network experience 3 Years

Preferred Qualifications

  • Knowledge of company products and services

Education

  • Cisco Certified Network Professional (CCNP or CCIP)
  • Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.)

Working Conditions

  • Office Environment
  • May work in Network Lab environment
  • 24X7 Network Operations environment
  • Occasional travel as required