National Tax Department in New York, New York | DiversityInc Careers
 
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National Tax Department

Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Brand Marketing and Communications, Business Development, Knowledge and Risk Management. HR Services is a global team established within EY Business Enablement Shared Services that is organized under common leadership and a new operating model. Join our HR Services team and you will be responsible for HR processes, transactions and technology across our global organization. Our mission in HR Services is to deliver world class processes enabled by globally consistent technology. With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
Job Summary: As Infrastructure Projects Senior Associate, you'll work as part of a project team to provide advanced operational support to projects/programs. This support may include measurement, analysis, project/program management as well as continuous improvement initiatives. You may also help plan and execute projects and/or programs, as well as providing communication support. Key Responsibilities:
  • Create and maintain project/program documentation (reporting, meeting minutes, status updates, etc.). May create project plans and timelines, to manage project/program components and deliverables.
  • Measure department/project/program operations against established procedures, and discuss findings with department teams to identify improvements.
  • Provide operational reporting and analysis. Reports include key statistics such as: measurement results for accuracy and timeliness; analysis of survey results; and analysis of project progress against goals and objectives. Analyze workflow of operations, including protocols, and hand-off and communication points within a process. Recommend improvements.
  • Respond to the needs of managers, sponsors and stakeholders, escalating issues to your project manager/supervisor/sponsor as appropriate. Identify alternative approaches.
  • Support changes in technologies, including deployment support, and interacting with various IT groups to resolve issues.
  • Manage low-impact projects, creating and implementing timelines for project deliverables. Assign and follow-up on tasks, and manage sponsor/customer expectations.
  • Understand the firm's business, organizational structure and operations.
  • Apply process and technology enablement knowledge to analyses and (moderately complex) problem-solving.
  • Use sound judgment and consistency in measuring results .
To qualify, candidates must have:
  • Bachelor's degree or equivalent work experience.
  • A minimum of 2-4 years related job experience.
  • Ability to work effectively in and lead small teams.
  • Competent at managing and meeting deadlines.
  • English language skills - excellent written and verbal communication.
  • Strong analytical skills, to grasp complexities and perceive relationships among problems and issues.
  • Proficient in Microsoft Office suite (Word, Excel, PowerPoint) and Visio.
  • Knowledge of project management practices and tools.
  • Ability to influence others, to gain support and commitment for shared projects.
Ernst & Young LLP, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people.