Manager, Client Solutions in New York, New York | DiversityInc Careers

Manager, Client Solutions

Manager, Client Solutions - 16234

Client Services and Sales - USA New York, New York 

Founded on the principles of integrity, honesty, fairness, respect and reliability, Nielsen is a place where you can be yourself, make a difference and grow.

We are looking for a Client Service Manager to build relationships with multiple stakeholders at one of our major media  clients. The manager will be a self starter, articulate, has the ability to leverage their knowledge of the media industry to proactively deliver solutions to client driven needs. 

  • Assist in leading the day-to-day relationship with the client.
  • Pro-actively present opportunities to help clients grow their business using consultative selling and negotiation tactics.
  • Conduct client meetings to maintain the relationship, and to address challenges
  • Act as an internal champion for the client by working collaboratively to coordinate efforts including case resolution management, usage reporting, contract renewals, negotiation, and amendments, and other support tasks.
  • Manage analytics projects and data inquiries.
  • Partner with leadership within the client vertical/team to develop a comprehensive and achievable strategic plan for their business
  • Continuously build knowledge of Nielsen’s solutions and roadmap, and how Nielsen’s data can be used to improve business performance.
  • Attend meetings or events that are specific to the client and the media industry.
  • Help support other members of the U.S. media team in managing other areas of the accounts within your vertical.


This job might be a good fit for you if:

  • You have a Bachelor’s degree
  • Have previous experience working at a media company or advertising agency
  • Prior experience and/or knowledge of Nielsen’s products and services, especially Nielsen’s national TV toolset, NPower/NNTV is definitely a plus.
  • You are a relationship builder
  • You are an engaging storyteller who is comfortable presenting media analytics and making recommendations that will help our clients
  • You are detail-oriented, data driven, and skilled in interpersonal communication, multitasking, persuasion and negotiation tactics. You are also a pro at Microsoft Office, especially Excel and Powerpoint.


Here’s what’s in it for you:

  • An open, connected and diverse culture that spans across more than 100 countries around the world. You’ll get to work alongside some very dedicated people who love what they do.
  • The opportunity to make a difference on our clients’ decisions and performance.
  • The chance to bring ideas to the table. We’re constantly looking for ways to enhance what we do and how we do it, so we love to investigate and implement new ideas.
  • Great opportunities to learn and grow your career. We invest in people and we’re proud to see our associates flourish.


About Nielsen:

Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content — video, audio, and text — is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry’s only global view of retail performance measurement.

By integrating information from its Watch and Buy segments and other data sources, Nielsen provides its clients with both world-class measurement as well as analytics that help improve performance. Nielsen, an S&P 500 company, has operations in over 100 countries that cover more than 90 percent of the world’s population. For more information, visit

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Type: Regular 

Primary Location:  New York,New York 

Secondary Locations: , , , 

Travel:  Yes, 10% of the Time