Manager, Client Solutions in New York, New York | DiversityInc Careers
 
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Manager, Client Solutions

Manager, Client Solutions - 16277

Client Services and Sales - USA New York, New York 

The Client Solutions Manager becomes the trusted advisor for one of Nielsen’s major media accounts. In this role, the associate will develop close client relationships with day to day interactions, probing for underlying needs and developing solutions to meet those needs.  As these major media clients transform their traditional business to deliver content to viewers on their schedule and their platform, this associate will work across the digital, ad sales, brand and marketing teams by addressing ratings and advertising data inquiries, understanding consumer viewership behaviors across screens, implementing measurements and expanding his/her knowledge across the entire Nielsen portfolio with special focus on Nielsen's Total Audience initiative. The Client Solutions Manager will gain experience in this client-facing position as well as develop internal partnerships across many Nielsen divisions and deepen his or her understanding of Nielsen’s full suite of products and capabilities. The ideal candidate will possess robust written and oral communication skills, an ability adapt to the needs of our dynamic environment, a strong response orientation, an intellectual curiosity and passion for data, the ability to build and hone key relationships both internally and externally, and an enthusiasm for television/digital media.
 


Job Responsibilities:

  • Interface directly with clients in support of new business opportunities, client service and consultative sales programs
  • Become fluent in both traditional TV and digital offerings, client needs and technical aspects in order to help the client understand and evaluate their cross platform audiences
  • Be able to manage projects effectively in both team and autonomous settings
  • Conduct storytelling product demonstrations that highlight the value the solution brings to the client
  • Identify, prospect and develop new client relationships and generate new sales/product opportunities
  • Communicate and prioritize client requirements.
  • Resolve all client issues in a proactive and timely manner.
  • Conduct client meetings to build and maintain relationships.
  • Answer client questions relative to product updates and product information effectively and in a timely manner.
  • Develop solid understanding of each product and solution, and how the data can be used to improve business performance.
  • Be a liaison between all the internal partners at Nielsen and external clients.
  • Be able to work onsite at the clients on a weekly basis
  • Maintain SalesForce accounts records and opportunity pipeline

 

Qualifications:

  • 3-5 years’ experience
  • Proficient in Microsoft Office/GSuite
  • Analytic skills
  • BA or BS Degree
  • Knowledge of TV/Digital Industries
  • Knowledge of Nielsen’s productions and solutions
  • High attention to detail
  • Strong Interpersonal skills, highly motivated, strong orientation toward client relationships

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About Nielsen:

Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content — video, audio, and text — is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry’s only global view of retail performance measurement.

By integrating information from its Watch and Buy segments and other data sources, Nielsen provides its clients with both world-class measurement as well as analytics that help improve performance. Nielsen, an S&P 500 company, has operations in over 100 countries that cover more than 90 percent of the world’s population. For more information, visit www.nielsen.com

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Type: Regular 

Primary Location:  New York,New York 

Secondary Locations: , , , 

Travel:  Yes, 15% of the Time