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Manager, Client Consulting

Manager, Client Consulting - 11317

Client Services and Sales - USA New York, New York 

The Nielsen Company is a leading global information and measurement company that provides clients with a comprehensive understanding of consumers and consumer behavior. We deliver critical media and marketing information, analytics and industry expertise about what consumers watch (consumer interaction with television, online and mobile) and what consumers buy. Our information, insights and solutions help our clients maintain and strengthen their market positions and identify opportunities for profitable growth. We have a presence in approximately 100 countries.

 

Nielsen’s Media Analytics team leverages Nielsen’s world class Media Research assets to provide best in class Analytics to Advertisers, Agencies, Digital Publishers, and Media companies. Primary focus areas are ad effectiveness insights across our Reach, Resonance, and Reaction framework. Our associates help clients better understand audiences and impact of advertising to please them. As a global talent hub, we are working every day to hire and groom the best talent in Media Analytics. Nielsen is committed to building a true meritocracy and Academy Company, and the Media Analytics team uses every resource at our disposal to give employees the tools to succeed.

 

Our Media Analytics team brings together industry thought leaders, expert consultants, and analysts to address the most important issues in Video, Audio, and Text Media today. We work closely with our clients to help them make strategic and tactical business decisions.

 

The Manager, Client Consulting, will consult with clients to provide media targeting, cross-platform measurement solutions, and insights that address client business questions. The primary client base is the Nielsen Entertainment team focusing on Sports and Music clients. For a specific engagement, the Manager will identify relevant solutions to meet client’s needs, and work with relevant business partners on proposals and business development. In addition, the Manager will oversee the delivery of services to clients, and ensure they receive maximum value from deliverables.

 

The ideal candidate will possess a demonstrated track record in: driving commercial, solutions-oriented growth, building and honing key relationships both internally and externally, delivering robust presentations and client communications, adapting to the needs of a dynamic, ever-changing environment, and developing key contacts in the media industry.

 

Job Responsibilities:

  • Partner with leadership within the client vertical/team to develop a comprehensive and achievable strategic plan for the business within a client account.
  • Contribute to and maintain a $1.5M-$2M revenue pipeline.
  • Build trust-based relationships with Client Service and Nielsen clients; strive to independently build deeper and wider relationships within and across client organization by building a comprehensive understanding of client and marketplace and leveraging prior experience and client service acumen.
  • Present opportunities to help clients grow our business through consultative selling and solid negotiating skills; grow revenue through sales of incremental products within an established account.
  • Act as an internal champion for the client by working collaboratively with internal partners and the team to coordinate efforts for clients where appropriate: case resolution management, usage reporting, contract renewals and amendments, and other support tasks.
  • Articulate an excellent understanding of each product and solution, and how the data can be used to improve business performance.
  • Independently create and deliver  unique client presentations; skilled at leading verbal client presentations and responding to most questions, has a strong presence that inspires confidence & credibility
  • Prospect to identify the most valuable leads and be proactive in anticipating client needs
  • Serve as a mentor and guide Research Analyst support team to drive increasing value to client proposals and deliverables.
  • Engage in other responsibilities as needed.

 

Qualifications:

  • 4-6 years in media or marketing research, for research provider, internet company, agency, other media company
  • Bachelors Degree
  • In-depth industry knowledge; Deep understanding of Nielsen data-usage and methodology.
  • Strong analytic aptitude with an eye for detail and a commitment to quality.
  • Detailed knowledge of traditional media and new media required, as well as advertising sales research, media planning or marketing strategy development
  • Ability to grasp new concepts easily, and be able to present them in a simplified manner to clients and potential prospects
  • Proven experience collaborating with a wide range of internal and external clients.

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About Nielsen:

Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content — video, audio, and text — is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry’s only global view of retail performance measurement.

By integrating information from its Watch and Buy segments and other data sources, Nielsen provides its clients with both world-class measurement as well as analytics that help improve performance. Nielsen, an S&P 500 company, has operations in over 100 countries that cover more than 90 percent of the world’s population. For more information, visit www.nielsen.com

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Type: Regular 

Primary Location:  New York,New York 

Secondary Locations: , , , 

Travel:  Yes, 5% of the Time