HBO Account Assistant in New York, New York | DiversityInc Careers
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HBO Account Assistant

Job Title
HBO Account Assistant Time Warner
HBO Industry Cable/Broadcast Television Networks
Film Production and Distribution
Television Program Production and Distribution
Area of
Finance/Accounting Location United States - New York - New York Requisition # 164592BR Position
Full Time Posting Job Description OVERALL SUMMARY:

This role reports to Manager, Affiliate Operations & Reporting.  The position will provide support for HBO’s domestic subscription revenue business primarily by analyzing monthly subscriber reports, processing monthly account transactions, and researching subscriber/payment issues on affiliate accounts.

  • Analyzing monthly subscriber reports/trends and providing explanations for variances.
  • Ensuring the timely and accurate entry of subscriber activity as reported by affiliates into the billing system for distributed HBO and Cinemax services.
  • Applying affiliate payments and researching unapplied cash.
  • Collection of non-subscriber billing (i.e., guides) and assist in the Dunning process for delinquent reporting and payment.
  • Processing of monthly account transactions and researching/resolving on-going account issues (subscriber/retail rate) related to affiliate reporting.
  • Prepare, review, and reconcile residential and commercial data between the billing system and data received from Media Audits International.
  • Frequently communicating with affiliate contacts and internal staff in order to complete daily responsibilities.
  • Supporting Manager and Account Analyst(s) with ad hoc reports, analyses, and audit reconciliations.
  • Participating in the close process, departmental task forces, and special projects.

  • BS/BA in Accounting, Finance or related discipline
  • Proficiency in Excel, Word, and on-line systems.
  • Excellent communication, organizational, and interpersonal skills.
  • Strong analytical and problem solving skills, as well as high attention to detail.
  • Ability to prioritize and meet deadlines under pressure situations.
  • 1 year related work experience preferred in a customer service and team environment.

About Us It's HBOSM

America's most successful premium television company, Home Box Office delivers two 24-hour pay television services—HBO®and Cinemax®. HBO continues to take advantage of the latest technological innovations with advancements that include the availability of HBO programming online though HBO GOSM and MAX GOSM, as well as HBO On Demand® and Cinemax On Demand® in HD. Just as HBO is a company noted for its commitment to excellence in the products and services it delivers to consumers, it makes the extra effort to create a work environment in which fairness, equity, trust, and individual responsibility are valued. HBO is committed to retaining and recruiting skilled and motivated employees, placing a priority on qualified team players who contribute to the diversity of their workforce. HBO offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, flexible spending, a commuter benefit program and tuition reimbursement.

HBO is an equal employment opportunity employer. HBO does not discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. HBO also prohibits harassment of applicants or employees based on any of these protected categories.