Global Product Manager 5 in Los Angeles, California | DiversityInc Careers
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Global Product Manager 5

Job Description

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Cards and Retail Services, Deposit Products Group, the Innovation Group, Treasury Management, Merchant Services, Payment Solutions, and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Its guiding principles are to start with the customer, move faster, and partner effectively.

Wells Fargo Merchant Services specializes in providing solutions such as credit card, debit card; check guarantee, e-commerce and gift cards to businesses of all sizes. WFMS is nationally recognized for its ingenuity and reputation as a leader in the electronics payments industry.

This senior product manager role is responsible for overall product management and strategy for merchant solutions for various markets and customer segments, both domestic and international. This role will play a key part in developing competitive and industry analysis, marketing strategies, and launch plans for new and enhanced products. This person will work directly with senior stakeholders across the business to collaborate and contribute to the future product vision for multiple product solutions.


  •  Develops product strategy and roadmap for various merchant segments and verticals, domestic and international markets based upon proactively identifying market changes and opportunities, analyzing the competitive landscape, and understanding client needs; resulting in increased retention, profitability, market penetration, and competitiveness in the market
  •  Develops and/or launches product enhancements or new product solutions, and is responsible for product life-cycle management (e.g. create business plans, develop business requirements, directs product design and implementation, recommends product enhancements, supports sales and marketing, and ongoing product support) in partnership with key stakeholders within Wells Fargo, and partner organizations while adhering to compliance / privacy and risk policies
  •  Considers international solutions (global currencies, and payment types) in product development strategy and takes into consideration global market dynamics, trends, regulatory impact, and risk management
  •  Identifies opportunities, summarizes business cases, and presents to leadership team to gain consensus, sets priorities, and secures resources
  •  Provides leadership to project teams; identifies project goals, objectives, deliverables, constraints and issues; monitors completion of tasks to ensure that project goals are achieved; demonstrating ability to work tactically to drive multiple, simultaneous initiatives to completion. May participate in or lead cross-functional projects
  •  Negotiates vendor partnerships/contracts and manages vendor relationships
  •  Manages the product profitability and revenue goals for various merchant solutions
  •  Provides product, market, and solution consulting to sales and external customers

Required Qualifications

  • 10+ years of experience in product management, strategic planning or a combination of both, with one or a combination of the following: treasury, trade or payments products
  • 6+ years of financial industry experience

Desired Qualifications

  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
  • Experience building partnerships and consulting effectively with leadership
  • Excellent verbal, written, and interpersonal communication skills
  • Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

Other Desired Qualifications
  •  Experience in electronic payments or payment card industry or merchant acquiring
  •  Experience creating new and enhancing existing complex technology solutions with hands on participation in all aspects of the software development lifecycle
  •  Demonstrated product delivery experience commercializing new business opportunities from concept to reality, with an emphasis on innovation and simplified customer experience
  •  Proficiency in building presentations and communications, with ability to simplify the complex


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.