Field Representative- Boston

Field Representative- Boston - 12072

Field Operations and Panel Recruitment - USA Boston, Massachusetts 

Who is Nielsen? We are known for our work in TV and Radio Ratings. Founded in 1923, Nielsen is the global authority on the consumer. We study consumers in more than 100 countries to give a complete view of trends and habits worldwide on what people watch, listen to and buy!

CHECK US OUT ! Nielsen is one of the worlds most innovative companies! We operate in over 106 countries! We offer a liberal base of up to $43,000 and an opportunity for performance bonus earning up to $10,00 annually.

Come GROW with us and see why Nielsen was rated in Forbes top 30 list as one of the worlds most innovative companies.

What does a Field Representative do?

Field Representatives install, maintain and troubleshoot proprietary hardware and software in our sample homes . Field Representatives build and maintain relationships with Nielsen Families/Households and educate on the proper use of our equipment.

What are the duties of a Field Representative?

  • Establish and maintain long term relationships with assigned Nielsen Families/Households

  • Install Nielsen measurement equipment in newly assigned Nielsen Families/Households

  • Drive to selected homes within a designated territory, using company-provided vehicle

  • Identify problems and troubleshoot data/equipment

  • Respond to calls from assigned Nielsen Families/Households and ensure equipment is maintained and operating effectively

  • Accurately collect and report demographics and audience information using Nielsen proprietary software

  • Educate and coach Panel Members on proper operation and usage of Nielsen equipment

 

QUALIFICATIONS

  • Minimum High School Diploma/GED with 2-5 years equivalent work experience

  • Ability to work in non-traditional schedule, including evenings and weekends

  • Technical skills which may include: previous experience with consumer electronics. software systems and networking knowledge

  • Customer service skills and ability to maintain customer relationships

  • Excellent organizational/time management skills

  • Computer/Smart Phone/Tablet proficiency; ability to use email, spreadsheets, and other applications
  • Comprehensive background check, including criminal and motor vehicle record required

  • Must have a valid Driver’s License and satisfactory driving record

 

Preferred Qualifications:

  • Technical diploma, Certificate of Completion, Associate's degree or military experience is a plus

  • Bilingual language skills are a plus

 

What are the Benefits?

Comprehensive benefits package effective DAY 1 of employment. We offer unlimited career and high earning potential, top-of-the-line training and other great benefits, including:

  • Extensive paid training program; May require travel in various markets for training – lodging and transportation included

  • Competitive compensation

    • Annual Base Salary

    • Performance Based Bonus Plan

    • Potential for paid overtime

    • Language pay differential to those who qualify

  • Company car, including insurance, gas, and maintenance (save as much as $8,000 per year)

  • Tablet, home printer, and cell phone (monthly talk and data service provided)

  • 401(k) Plan with company match

  • Tuition reimbursement

  • Paid time off including:

    • 3 weeks paid time off in the first year

    • 10 sick days per year

    • Maternity and Paternity leave

About Nielsen:

Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content — video, audio, and text — is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry’s only global view of retail performance measurement.

By integrating information from its Watch and Buy segments and other data sources, Nielsen provides its clients with both world-class measurement as well as analytics that help improve performance. Nielsen, an S&P 500 company, has operations in over 100 countries that cover more than 90 percent of the world’s population. For more information, visit www.nielsen.com

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Type: Regular 

Primary Location:  Boston,Massachusetts 

Secondary Locations: , , , 

Travel:  No