Director of Diversity/EEO Officer in New York, New York | DiversityInc Careers
This job has expired and you can't apply for it anymore. Start a new search.

Director of Diversity/EEO Officer


Director of Diversity/EEO Officer


Location: Manhattan - Midtown

Reference #: 92645

Salary Range: Min: $106,809 / Mid: $133,511                      

Close Date: April 20, 2018

Metro-North Railroad reserves the right to remove this posting prior to the Application Deadline.


MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal. We provide service to over 82 million customers annually, traveling in and out of New York and Connecticut. A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is the busiest commuter railroad in the nation. MTA Metro-North Railroad strives to provide a safe commute, great service to its customers and rewarding opportunities to its employees.



This position is responsible to provide guidance, programs and initiatives to Senior Management and operating units to achieve a workplace that values the diversity of its employees and customers.  Provide guidance on EEO concerns of all employees.  Direct the implementation and administration of Metro-North Railroad’s EEO Programs including training and education initiatives in these areas.


Direct, implement, administer and provide guidance on all statutory (Federal, NY & CT) EEO programs, including FTA mandated programs, and MTA interagency initiatives.

Direct the investigation and resolution of allegations of discrimination, violations of Metro-North Railroad policies, and statutory EEO protection including Title VI and VII.

Direct the development and maintenance of record keeping and reporting systems including preparation of the annual EEO Program, annual Title VI report, Triennial FTA Report, and progress reports for senior management.

Develop and implement diversity management initiatives for the entire Metro-North Railroad workforce

Develop and deliver EEO, Diversity, Sexual Harassment Prevention, and other EEO and Diversity education as appropriate.

Provide regular updates and guidance on EEO and Diversity issues to the President

Provide assistance to all employees in EEO and Diversity initiatives into strategic business goals.

Monitor federal and state developments in EEO and provide on-going information to Senior Staff and Managers regarding this and other pertinent information.

Serve as a resource for Human Resources/Labor Relations and Operating Departments throughout the organization on EEO/Diversity matters.

Serve as Metro North Railroad’s representative on interagency EEO and Diversity projects and committees.

Track trends and issues, and recommend changes to policies and practices to reduce employee complaints.



Demonstrated ability to foster an inclusive and diverse workforce.

Interpersonal skills to foster teamwork motivate and develop staff.

Ability to demonstrate effective verbal and written communication skills.

Platform skills, including the ability to deliver training in classroom and field settings.

Demonstrated ability to mediate and resolve conflicts.

Knowledge of Federal and State Statutes and regulations governing EEO/AA and other relevant programs.

Familiarity with unionized workforces and collective bargaining agreements.

Ability to gain confidence and respect of diverse employee population.

In-depth negotiation skills with the ability to reason and compromise.

Demonstrated strategic planning and strong analytical skills including the ability to analyze large amounts of data.

Ability to balance competing interests to achieve fairness and support corporate goals.

Working knowledge of Microsoft Office suite including Excel and/or comparable applications.



PHR or SPHR Certification (or equivalent, such as SHRM-CP/SHRM-SCP).



Bachelor’s Degree with a concentration in Business, Human Resources, Labor Relations and/or related field.

Minimum of ten (10) years of experience in progressively responsible positions in Employee Relations, Diversity Management, Affirmative Action, Human Resources or a directly related area.

Experience in developing and implementing EEO programs in a large organization.

Experience in conflict resolution and alternative dispute resolution.



This is a safety sensitive position and subject to toxicology testing.

As an employee of Metro-North Railroad you may be required to complete a New York State financial disclosure statement, if you earn more than $95,534.00 or if you hold a position designated as a policy maker.

Effective September 2017, all full-time non-agreement personnel other than those directly involved with the movement of trains or delivery of service, or assigned to other emergency response teams, are required to serve in the Station Terminal Auxiliary Response (STAR) program requiring Terminal coverage for Grand Central Terminal (GCT) from 4:30 PM-7:30 PM one week per year or responding to Station STAR duty during a service disruption, system-wide at various hours including nights and weekends.   This program is designed to improve Metro-North’s ability to provide customer service during emergencies that impact service delivery or other service disruptions that require staff to provide directions and information to MNR customers at GCT or outlying stations. Please note, hours worked during your participation week are subject to change.



Due to the competitive nature of the selection process, not all qualified candidates who meet the minimum requirements for the position are guaranteed an interview. To be selected for a position, one must meet the following criteria: (1) satisfy the minimum requirements listed in the job posting, (2) if applicable, successfully pass a written and practical exam, (3) satisfy a background investigation (including but not limited to, employment, education, and criminal history), and (4) pass a verbal interview. Metro-North may also require the applicant to undergo a physical ability test, and, if the Company extends a conditional offer, may require him or her to undergo a medical examination, which may include toxicological testing. Failure to pass any step within the hiring process will result in the disqualification of your application.

Additional Criteria for Current Employees: Current Metro-North employees must be in active service to be eligible for consideration. Agreement Employees applying for a position outside of their present craft are required to have worked in your current union for at least one (1) year preceding the Application Deadline to be eligible to apply for a posted position, and have completed the agreed upon formal training commitment, including on-the-job training or lock-in requirement, if applicable (for example: Signal Trainee, Foreman-In-Training, etc.). If you are transferring to another craft, you may be required to forfeit your seniority in your present union. Non-agreement employees must have worked in your current position for a minimum of one (1) year preceding the Application Deadline. Along with a background investigation (including but not limited to, employment, education, and criminal history), employees are also subject to an internal investigation, which includes an evaluation not limited to discipline records and performance assessments.


We offer a competitive salary and a comprehensive benefits package. 


To Apply, Please Visit: Click on Metro-North Railroad, Select “Agree,” then Search by Job Title.

MTA Metro-North Railroad is an Equal Opportunity Employer