Compliance Manager 4 - Head of Commercial Real Estate in San Francisco, California | DiversityInc Careers
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Compliance Manager 4 - Head of Commercial Real Estate

Job Description

At Wells Fargo, we have one goal: to satisfy our customers’ financial needs and help them achieve their dreams. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Compliance is the company’s compliance second line of defense function, providing company-wide leadership, standards, support, and independent oversight to ensure that all business groups abide by applicable laws, rules, regulations and regulatory guidance (regulatory requirements), meet compliance responsibilities, and manage compliance risks. Wells Fargo Compliance credibly challenges management decisions, business processes and activities, and evaluates and assesses adherence to applicable regulatory requirements. It provides appropriate analysis, reporting, and escalation to senior management and the Board of Directors, sets minimum standards for the company, and gives advice, guidance, and support for compliance risk management activities across the enterprise.

The Wells Fargo Commercial Real Estate group (CRE) within Wholesale Banking consists of a diverse set of business lines providing real estate financing solutions to their clients. The primary business lines within CRE are:

  • Commercial Real Estate: offers a comprehensive platform of financing and banking products for experienced commercial real estate companies.
  • Commercial Mortgage Servicing: provides Mater, Primary and Special Servicing in the United States and Great Britain as well as GSE and FHA/HUD servicing.
  • Community Lending and Investment: is focused on economic redevelopment and affordable housing development nationwide.
  • Real Estate Capital Markets: provides nonrecourse loans secured by all major types of commercial real estate assets intended for securitization or to be held on balance sheet.
  • Multifamily Capital: specializes in the origination, underwriting and closing of multifamily loans through Fannie Mae, Freddie Mac, and the Federal Housing Authority and long term permanent non-recourse acquisition financing.

Job Description:

This position includes the following responsibilities:

  • Accountable for establishing and overseeing execution of the enterprise and Wholesale compliance program across all functional areas and platforms for the CRE businesses.
  • Direct and oversee key enterprise and Wholesale compliance program elements with respect to the CRE businesses, including compliance risk assessments, initiative management, establishment and implementation of policies and standards, delivery of compliance training and awareness, compliance issue management, metrics and reporting.
  • Provide strategic direction and guidance to the CRE business lines and their embedded controls staff regarding applicable laws, rules, regulations, enterprise standards and compliance-related best practices.
  • Oversee and credibly challenge the reporting, escalation and timely remediation of compliance-related issues, deficiencies or regulatory matters.
  • Provide reporting on the state of compliance in the CRE business lines to the Head of Wholesale Bank Regulatory Compliance and Head of Wholesale Compliance.
  • Oversee, credibly challenge and assess the CRE business environment with respect to managing and mitigating compliance risk and establish processes to provide effective and timely implementation of regulatory change requirements applicable to the businesses.
  • Direct the implementation of effective compliance strategies to assess key risks and anticipate regulatory issues; and identify opportunities to simplify and drive consistency of solutions to strengthen compliance risk management.
  • Support effective coordination of compliance-related regulatory examinations in CRE businesses, and build and maintain effective relationships with all associated regulators.
  • Foster an environment that supports strong communication and cooperation across the three lines of defense, including business line leadership, Legal, Audit, Compliance and other corporate stakeholders to facilitate transparency, balance and credible challenge.
  • Sustain a strong risk culture that identifies and provides oversight and escalation of existing and emerging compliance issues across business lines, legal entities, geographies, and jurisdictions; and escalate compliance issues to senior Compliance management.
  • Create a culture of excellence by proactively attracting, retaining and developing a team of talented and diverse compliance professionals to support the execution of the WFCB Compliance program.

The Compliance Manager will be responsible for implementation of CRE Compliance programs and ensuring continued compliance with US banking regulations administered by the OCC and the FRB and other US regulators. The Compliance Manager will be responsible for managing the implementation of compliance related projects in close coordination with the CRE businesses.

As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:

  • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them
  • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks

Location open to the WF Footprint.

Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.

Required Qualifications

  • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both
  • 5+ years of management experience

Desired Qualifications

  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to articulate complex concepts in a clear manner
  • A Masters of Business Administration (MBA) or Juris Doctor (JD)
  • Ability to assess issues, make quick decisions, implement solutions, and influence change
  • Ability to initiate action, make difficult decisions, and generate creative solutions
  • Ability to interact with integrity and a high level of professionalism with all levels of team members and management
  • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
  • Experience driving and leading organizational change in a dynamic environment
  • Knowledge and understanding of wholesale banking products and services

Other Desired Qualifications
  • Extensive experience designing and executing compliance programs, including regulatory change management, risk identification and assessment processes, compliance issue management, new product/business review, complaint handling, compliance monitoring and reporting, compliance training
  • Expert-level knowledge of commercial banking laws and regulations, including relevant aspects of the Dodd Frank Act (e.g., Super 23A of the Volcker Rule) and associated compliance programs
  • Strong critical thinking and problem-solving skills, coupled with an ability to translate ambiguous ideas/issues into well-defined plans/solutions with a track-record for delivering results
  • Effective communicator, both orally and in writing, able to ask well-crafted questions and present ideas in a clear and compelling manner, good listener who engenders creative thinking and teamwork.
  • Proven ability to build and lead high-performing teams, ensuring proper staffing and expertise, and manage the establishment of major policies and relevant compliance programs across major business divisions within a large and complex organization.
  • Prior Experience at a US banking regulator (OCC, FRB, state banking department, etc.)
  • Strong experience in commercial real estate financing and securitization compliance oversight
  • Familiarity with the panoply of US banking regulations
  • Ability to analyze and communicate the applicability of laws, rules, regulations and regulatory guidance to the platform
  • Proven experience establishing a large-scale vision, developing the strategy to support the vision, gaining consensus across key functional leadership areas through effective communication and successful delivery against goals and objectives.
  • Deep understanding of the ever-evolving governance and regulatory environments as well as industry and compliance risk-related best practices

Job Expectations

  • Ability to travel up to 25% of the time


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.