Client Solutions Executive 2* (SLED) in Akron, Ohio | DiversityInc Careers
 
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Client Solutions Executive 2* (SLED)

Overall Purpose:As a direct sales position, this role is responsible for building/maintaining relationships with customer, account planning/strategy, and pursuing new sales opportunities. Key Roles/Responsibilities: Primarily on customer premise, create existing/new sales for delivery of solutions meeting a wide variety of customer needs for ATT products/services/systems/solutions. With the aid of support resources, identifies sales opportunity solutions. Builds/maintains network of colleagues/customers to share information and obtain prospects. May support resolution of customer disputes and accounts receivable discrepancies (i.e.billing/installation/customer issues). Establishes/maintains productive long-term client relationships. Supports in presenting products, services and migrations that can benefit customer needs. Demonstrates broad and strong working knowledge of the organizations entire product/service line. Partners with clients to understand business needs,issues,strategies,priorities to deliver valuable solutions. Develops responses to Request for Proposals. Identifies key trends and customer needs, leverages industry knowledge/applications, utilizes consultative skills to close sales for assigned accounts in accordance with company policy, procedures and culture. Owns account relationship; responsible for meeting revenue objectives. Demonstrates sustained record of sales achievement. Effectively influences customers to diffuse potential problems. Aids in devising direct sales plans/strategies. May develop strategic initiatives to grow/retain the revenue stream of complex accounts/projects. May support less experienced sales team through coaching or mentoring. Works on complex projects. This job key applies to employees spending more than 50% of their time performing duties directly related to making sales away from their office at customers place of business/home. For employees working in Massachusetts, this job key applies to employees who both spend at least 50% of their time performing duties directly related to making sales away from their office at customers place of business/home and are not expected to report to their office on a daily basis. For employees working in Hawaii, this job key applies to employees who spend at least 60% of their time performing duties directly related to making sales away from their office at customers place of business/home. For employees working in Oregon and West Virginia, this job key applies to employees who spend at least 70% of their time performing duties directly related to making sales away from their office at customers place of business/home. For employees working in Colorado, the District of Columbia, Minnesota, North Dakota, Pennsylvania, Washington, or Wisconsin, this job key applies to employees who spend at least 80% of their time performing duties directly related to making sales away from their office at customers place of business/home. Duties directly related to making sales include: Meeting with customers and engaging in sales activities at customer site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales,etc.; traveling to/from the customer premise for sales activities; providing subject matter expertise on technical sales issues; advising customers on suitability of products based on technical needs; preparing proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales; researching/developing solutions with AT&T external partners, including design/engineering; researching customer business/industry to identify new sales opportunities. Education: Typically requires a Bachelor degree. Experience: Typically requires 5-8 years direct work experience. Supervisory: No

Principal Functional Skills / Competencies associated with this Title:

  • Account Management
  • Business and Financial Acumen
  • Competitive Differentiation
  • Consultative Selling
  • Customer-Centric Solution Development
  • Design Thinking
  • Industry Knowledge
  • Knowledge of Product Line
  • Managing Multiple Priorities
  • Prospecting
  • Relationship Management
  • Technology Expertise
  • Territory / Module Management
Note: Additional skills / competencies may be added to this specific requisition. During the application process, you will be asked to provide your proficiency and experience with all the skills / competencies associated with the requisition. Click here to see the listing of work locations (cities) and the corresponding target salary range (N1 - N4 also referred to as geo zones). Use this to determine the appropriate target salary range for each work location.

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 Job Code - 24301098