Client Solutions Executive 2 AFL/CIO

If you thrive on closing the deal and building relationships, this is where you belong. We bring to the table the latest solutions and innovations for businesses and consumers the world over. There is nothing standing between you and big results (and even bigger rewards).As a direct sales position, the Client Solutions Executive 2 AFL/CIO generates existing and/or new sales to Labor Unions for delivery of AT&T products/services/systems and solutions to solve customer’s strategic business priorities. This position is a very high activity sales position with a large territory that includes multiple States. Applicants must be proficient in prospecting, sales funnel management and forecasting. AT&T is the only national wireless carrier that is Unionized.Key Roles and Responsibilities:
  • Primarily on customers premises, generates existing and/or new sales for delivery of solutions that meet a wide variety of customer needs for AT&T products/ services /systems/ solutions.
  • With the assistance of support resources, identifies sales opportunities solutions for customers.
  • Builds and maintains a network of colleagues and customers to share information and obtain prospects.
  • Initiates customer contacts/visits with existing and prospective customers.
  • Represents the company to the account and the account to the company in all sales oriented activities.
  • Develops new accounts and maintaining and growing existing accounts.
  • Establishes and maintains productive long-term networks and relationships with customers.
  • Observes and participates in presenting products and services that can benefit customer’s needs.
  • Demonstrates and maintains complete extensive knowledge of the organizations entire product and service line.
  • Partners with clients to understand business needs, issues, strategies and priorities in order to deliver value-added business solutions.
  • Develops responses to Request for Proposals.
  • Utilizes consultative selling skills to close sales within assigned accounts.
  • Sells in accordance with company policy, procedures and culture.
  • Identify key trends and customer needs and leverage industry knowledge and applications in order to find and close opportunities.
  • Anticipates the customer’s needs and provides solutions.
  • Responds to customers interpersonal and business needs and ensure customer satisfaction.
  • Owns the account relationship and is responsible for meeting revenue objectives.
  • Demonstrates sustained record of sales achievement.
  • Effectively influences customers and diffuses potential problems.
  • Assists management in devising direct sales plans and strategies.
  • Develops strategic initiatives to grow and retain the revenue stream of assigned complex accounts while ensuring customer satisfaction.
  • Supports the sales team through coaching or mentoring.
  • Assists less experienced peers.
  • Act as team lead when presenting products/services to existing or prospective customers
  • Establishes and maintains influential relationships at all levels.
  • Works on highly complex projects with considerable latitude.

Duties directly related to making sales includes:

  • Must be able and willing to travel up to 50% of time.
  • Meeting with customers and engaging in sales activities at the customer’s site on a weekly basis.
  • Communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales, etc.
  • Traveling to and from the customers premise for the purpose of engaging in sales activities providing subject matter expertise regarding technical issues relating to sales
  • Advising customers on suitability of products based on technical needs
  • Preparing proposals, presentations, or bids, including developing pricing, developing strategic plans related to the customer and the proposed solutions/sales
  • Researching and developing customer solutions with AT&T external partners, including design and engineering
  • Researching customer business and industry to identify new sales opportunities

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