Client Solutions Exec 2 Int (SLED) in Raleigh, North Carolina | DiversityInc Careers
 
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Client Solutions Exec 2 Int (SLED)

As a direct sales position, this role is
responsible for building/maintaining relationships with customer,
account planning/strategy, and pursuing new sales opportunities.

Key
Roles/Responsibilities:
  • Primarily on customer premise, create
    existing/new sales for delivery of solutions meeting a wide variety of
    customer needs for ATT products/services/systems/solutions.
  • With the aid
    of support resources, identifies sales opportunity solutions.
  • Builds/maintains network of colleagues/customers to share information
    and obtain prospects.
  • May support resolution of customer disputes and
    accounts receivable discrepancies (i.e.billing/installation/customer
    issues).
  • Establishes/maintains productive long-term client
    relationships.
  • Supports in presenting products, services and migrations
    that can benefit customer needs.
  • Demonstrates broad and strong working
    knowledge of the organizations entire product/service line.
  • Partners
    with clients to understand business needs,issues,strategies,priorities
    to deliver valuable solutions.
  • Develops responses to Request for
    Proposals.
  • Identifies key trends and customer needs, leverages industry
    knowledge/applications, utilizes consultative skills to close sales for
    assigned accounts in accordance with company policy, procedures and
    culture.
  • Owns account relationship; responsible for meeting revenue
    objectives. Demonstrates sustained record of sales achievement.
  • Effectively influences customers to diffuse potential problems.
  • Aids in
    devising direct sales plans/strategies.
  • May develop strategic
    initiatives to grow/retain the revenue stream of complex
    accounts/projects.
  • May support less experienced sales team through
    coaching or mentoring. Works on complex projects.


Duties directly related to making
sales include:
  • Meeting with customers and engaging in sales activities
    at customer site
  • communicating with customers via phone,
    teleconference, e-mail, etc. related to proposed solutions/sales,etc.
  • traveling to/from the customer premise for sales activities
  • providing
    subject matter expertise on technical sales issues
  • advising customers
    on suitability of products based on technical needs preparing
    proposals/presentations/bids, including developing pricing/strategic
    plans and proposed solutions/sales
  • researching/developing solutions
    with AT&T external partners, including design/engineering
  • researching customer business/industry to identify new sales
    opportunities

Education: Typically requires a Bachelor degree.
Experience: Typically requires 5-8 years direct work experience.