Chief Administrative Officer 1 in Philadelphia, Pennsylvania | DiversityInc Careers
This job has expired and you can't apply for it anymore. Start a new search.

Chief Administrative Officer 1

Job Description

At Wells Fargo, we have one goal: to satisfy our customers’ financial needs and help them achieve their dreams. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wholesale Banking provides financial solutions to businesses across the United States and globally.  Our nine major business lines include Business Banking, Middle Market Banking, Government and Institutional Banking, Corporate Banking, Commercial Real Estate, Financial Institutions Group, Wells Fargo Commercial Capital, Wells Fargo Securities, and the Investment Portfolio. We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses.

Financial Institutions Group (FIG): Financial Institutions Group is one of nine major lines with Wholesale Banking. It is a specialized coverage team responsible for national relationships with financial services providers. Relationships span across a broad range of industries, including: Insurance, Securities brokerage, Asset Management, Exchanges, Payment Processing, Financial Technology, Title and Escrow, Consumer and commercial.

FIG’s mission is to build long lasting relationships with Financial Institutions globally by providing premier solutions, bringing industry and geographic expertise, and delivering a holistic Wells Fargo experience.

FIG’s portfolio consists of 1,400 relationships totaling $2.7B revenue, $1.3B PTPP, and $38B in credit commitments. The business is global with 42% of revenue generated outside the US, 40+ offices worldwide, and customers in over 100 countries. We provide expertise and solutions focused on transaction banking, credit, and capital markets. FIG operates as 4 industry verticals—asset management, banks, insurance, and market structure; and 3 geographic regions—Americas, EMEA, and APAC. FIG also runs a market leading Global Payment Services (GPS) business.

The Financial Institutions Group (FIG) CAO will lead a team of people and do work to:

Support COO and other senior leaders

  • Day-to-day management activities
  • Agendas for leadership meetings, presentations, off sites, etc.

Business initiatives

  • Drive projects across FIG on Wholesale-wide initiatives
  • Drive initiatives to execute FIG strategy/plan in partnership with FIG strategy team
  • Support FIG with operational excellence and driving efficiencies

Customer and team member engagement (marketing and communications)

  • Handle internal communications (liaise with communications partner), large meetings and events – town halls.  Plan communication chain for major events.
  • Manage recognition programs – e.g. Golden Spoke other recognition within FIG
  • Liaise with marketing on initiatives/priorities and to manage customer events and conferences (e.g. SIBOS, IMF, Felaban, S&P Conference, charitable events, etc.)
  • Handle executive meetings


  • Manage administrative functions for FIG
  • Handle approvals/permissions
  • Handle on-boarding and off-boarding of team members, including space assignment, equipment, supplies, licensing, etc.
  • Develop short and long term corporate real estate strategies in all current and future business sites and work with the representatives from Corporate Properties and Technology to manage the coordination, planning and execution of all equipment procurement, LAN and desktop support, moves, security access and facilities management at all sites.
  • Ensure Disaster Recovery needs of the business are met and tested
  • People management processes (liaise with HR/compensation partners) such as compensation process, MBOs, roles, responsibilities, early talent management, banker licensing, training and development, job titles etc.
  • Liaise with Finance to ensure compliance with expense policies and create processes to drive expense efficiencies; AU structure

As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:

  • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
  • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following, and adhering to and if applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Required Qualifications

  • 7+ years of financial services industry experience
  • 5+ years of leadership experience

Desired Qualifications

  • Wholesale banking experience
  • Ability to articulate complex concepts in a clear manner
  • Ability to interact effectively and confidently with senior management
  • Ability to manage a team
  • Ability to positively influence, motivate, and direct diverse teams
  • Ability to simultaneously lead multiple projects
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Strong time management skills and ability to meet deadlines

Other Desired Qualifications
  • Sets vision, values, and strategy for functional area.
  • Understands business strategies and objectives and collaborates across the enterprise to predict current and future needs.
  • Strong process and project management skills with ability to drive efficiencies.
  • High degree of initiative and strong ability to meet key responsibilities with limited direction and oversight
  • Strong leadership, relationship building, and collaboration skills
  • Proven experience working with senior bank management. Ability to interact and influence across all levels of the organization.
  • Experience leading cross-functional teams and task forces
  • Collaborative leader and highly partnership-oriented


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.