Business Manager


As long as there are people who make the world a better place, we'll keep making a difference for them. Since 1918, it has been TIAA's mission to serve those who serve others. It is this mission and the values we embrace that make us a different kind of financial services organization.

When you work here at TIAA, you're not just in it for yourself. You are part of something bigger. A collective mission to make a difference - a collective mission we make our own.

To be difference makers.

For more information about TIAA, visit our website.


Business Manager Role Charlotte, NC Denver, CO, or New York, NY POSITION
Dimensions of business management include (but are not limited to) financial oversight and control, project portfolio management, business performance measurement, process management, governance, communication and human capital management.
Business Managers drive the day-to-day execution of business planning activities across multiple areas and ensure alignment with business strategy.
Business Managers may also lead business management projects that help to adopt best practices, standardize processes and improve efficiency across multiple dimensions of business management.


  • Develop material for senior management updates
  • Partner with MDs across RCS to highlight accomplishments, risks, challenges
  • Partner with business areas to develop mitigation plans for risks as needed
  • Provide support on multiple deliverables across RCS as needed
  • Facilitate discussions with RCS business partners to problem solve as needed

Within assigned duties, defines and discerns key aspects of a problem then develops integrated solution within a broad technical context. Uses in-depth knowledge of TIAA- businesses and organization structure to ensure projects/programs are aligned with the business area strategy.
Approaches tasks systematically and independently adapts work activities and behaviors to support changes in requirements from stakeholders.


  • 5-10 years of years of experience
  • Proven proficiency in PowerPoint
  • Bachelor's degree required


Extremely proficient in excel (data analysis, advanced formula)

Ability to multi task and operate independently under strict time lines

Support reporting and analysis of key business metrics

Strong power point skills and strong communication skills

Consulting experienced preferred

Strong project management skills excellent written and verbal communications skills.

Ability to manage through influence - up, across and down.

Independent worker and problem solver.

Ability to manage change in a highly dynamic environment.

Ability to manage multiple priorities/ projects and meet tight deadlines.

Strong computer skills, ability to understand metrics, and process map

Strong ability to story board based on metrics. Strong strategic agility.

Master's degree preferred

Equal Employment Opportunity is not just the law, it's our commitment. Read more about the Equal Employment Opportunity Law.

If you need assistance applying due to being visually or hearing impaired, please email Careers Help.

This organization is an equal employment opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, this organization expressly prohibits discrimination, harassment, and retaliation on the basis of race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy (including childbirth, breastfeeding or related medical conditions where applicable), sexual orientation, gender, gender identity, gender expression, transgender, marital status, national origin, ancestry, physical or mental disability, requesting a reasonable accommodation based on mental or physical disability, medical condition (as defined by applicable law), genetic history and information, citizenship status, military or veteran status, or any other status protected by federal, state, or local law or ordinance or regulation (collectively referred to here as 'protected characteristics').

*©2016 Teachers Insurance and Annuity Association of America (TIAA), 730 Third Avenue, New York, NY 10017