Business Initiatives Consultant 1 in San Francisco, California | DiversityInc Careers
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Business Initiatives Consultant 1

Job Description

It starts with you. Our goal is to attract, develop, retain and motivate the most talented people - those who care and who work together as partners across business units and functions. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.

Corporate Risk provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, this group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company. Let’s talk about building a rewarding career

You’ve got the passion. You’ve got the skills. Now you just need the right opportunity. At Wells Fargo, you’ll have the chance to join a team of smart and talented people who share the same values. Our diverse lines of business offer a world of opportunity to expand your capabilities and advance your career. We invest in our people and provide a supportive environment in which to learn and grow.

Conduct Management Office

The Conduct Management Office (CMO) is responsible for ensuring that all Wells Fargo team members are working according to our vision and values. The primary objective of the CMO is to manage conduct risk across the company in a comprehensive and effective manner and promote adherence to the highest ethical and professional standards. This new organization brings together four key teams to accomplish the work: Ethics Oversight; Sales Practices Oversight; Internal Investigations; and the Complaints Oversight Group.

Internal Investigations is responsible for protecting Wells Fargo’s assets, brand, and reputation by investigating allegations of team member or contingent worker misconduct specific to potential violations of law, dishonest acts, or significant violations of the Code of Ethics or Information Security Policy.

The Business Initiatives Consultant will be responsible for supporting the Internal Fraud Monitoring and Detection (IFMD) team.

The position is responsible for planning, executing, and evaluating performance of a variety of Internal Investigations programs, services, and initiatives, including:

  • Organizing and facilitating key initiatives between Internal Investigations and business partners to assist in the development of Fraud Monitoring and Detection opportunities
  • Examining and analyzing internal fraud investigative case input and related documentation to ensure data integrity and consistency with defined case input and case management expectations.
  • Developing and revising project plans, works with users to understand complex problems and focuses on bringing issues to resolution, escalating as necessary to meet timelines
  • Creating and delivering presentations to management on project goals and plans, including progress reports
  • Performing project risk analysis, clearly communicating overall process or data quality and provides feedback to appropriate contacts regarding identified deficiencies, issues, and inconsistencies.
  • Maintaining team metrics and key accountabilities, including mainframe search application, Strategic Internal Fraud Tests (SIFT), the Crime Ring Program, Ad-Hoc Reporting, and Pilot Production and Production Strategy Effectiveness
  • Preparing Project Definition Documents, Business Requirements Documents, and User Acceptance Test Scripts for ongoing initiatives
  • Updating documents as appropriate, including tracking changes to IFMD strategy and parameters
  • Interfacing with all levels of management through the process of developing, recommending, and assisting with the implementation of system and process changes and redesign for improved efficiency, consistency, and reporting.
  • May participate in departmental and cross functional projects and initiatives to provide subject matter knowledge and skills as needed

***Any established Wells Fargo Internal Investigations location will be considered***

Required Qualifications

  • 4+ years of experience in one or a combination of the following: project management, implementation, or strategic planning

Desired Qualifications

  • Advanced Microsoft Office (Word, Excel, and Outlook) skills
  • Ability to assess issues, make quick decisions, implement solutions, and influence change
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to coordinate, lead and facilitate group meetings
  • Strong organizational, multi-tasking, and prioritizing skills
  • Ability to develop partnerships and collaborate with other business and functional areas
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
  • Knowledge and understanding of compiling and preparing executive summaries, whitepaper, and presentations for management/senior leaders

Other Desired Qualifications
  • Four year college degree
  • Association of Certified Fraud Examiner (CFE) or Association of Certified Fraud Specialist ( CFS) Certification
  • Familiarity with case management systems, banking systems and operations
  • Familiarity with regulatory reporting and compliance
  • Familiarity with designing and implementing quality assurance programs and related processes and reporting
  • Ability to manage complex events related to strategies and analytics
  • General understanding of Internal Investigations program components
  • Demonstrate excellent organization and time management skills to effectively prioritize and manage multiple assignments simultaneously
  • Demonstrate the ability to leverage effective project management and implementation protocols and techniques
  • Demonstrate strong analytical skills with high attention to detail and accuracy
  • Demonstrate effective critical thinking, decision making, and problem solving skills
  • Demonstrate the ability to provide accurate and timely deliverables
  • Proficiency creating pivot tables via Microsoft Excel
  • Ability to work independently


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.