Business Analyst in White Plains, New York | DiversityInc Careers
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Business Analyst

New York Life Insurance Company is the largest mutual life insurance company in the United States. Founded in 1845 and headquartered in New York City, New York Life reported 2017 operating earnings of $2.06 billion. Total assets under management at year end 2017, with affiliates, totaled $586 billion.


New York Life holds the highest possible financial strength ratings currently awarded to any life insurer from all four of the major ratings agencies: A.M. Best, A++; Fitch AAA; Moody’s Aaa; Standard & Poor’s AA+ (Source: Individual independent rating agency commentary as of 8/1/17).


Financial strength, integrity and humanity—the values upon which New York Life was founded—have guided the company’s decisions and actions for over 170 years.



Primary Responsibility


Seeking an experienced IT Business Analyst with a minimum of 7 years of Business Analysis experience who will lead the Business Analysis phases of larger projects and/or multiple projects at the same time.

We are looking for an individual with demonstrated experience solving complex business problems, working across multiple projects, and strong attention to detail.


The Business Analyst position will gather and document requirements from business areas impacted by the program, and partner with architecture and design teams to define technology solutions.


Functional Responsibilities

  • Collaborate with business partners from multiple disciplines to elicit, document, prepare and manage business requirements package for stakeholder sign-off and delivery to technical teams
  • Establish meaningful traceability between related requirements
  • Act as a liaison between the business and IT design and delivery teams
  • Documented requirement artifacts should utilize industry standard diagram techniques to enhance the clarity of definition, including: process flows, context diagrams, use cases, wireframes, etc. 
  • Set requirement baselines upon obtaining requirements package sign-off and support requirements change management, analyze impact and obtain change sign-off throughout NYL’s Technology Delivery Life Cycle (TDLC) or Scaled Agile frameworks
  • Interface with Business Partners, Technical resources (i.e. Solution Engineers, Systems Analysts, Developers), Architecture, and Quality Assurance to translate and simplify requirements, ensure requirements are met throughout entire TDLC or Scaled Agile frameworks, and verify that the implemented solution meets the requirements
  • Partner with QA team and SMEs to ensure adequate test coverage (relying on own knowledge, as well as facilitating conversations with SMEs, to identify additional test scenarios)
  • Identify and articulate the need for requirements change and assessing the impact of the change
  • Work with stakeholders to conduct training sessions / demos, and to develop manuals / user guides
  • Works within NYL’s Operational Excellence COE business analysis standards and participates in continuous improvement effort



  • Minimum 7 years of Business Analysis experience on small enhancements and large-scale IT projects
  • Experience producing Business Analysis Artifacts for all phases of SDLC
  • Experience with Waterfall and Agile methodologies
  • Experience working with and supporting business and technology teams to ensure key deliverables are met
  • Previous experience working in the Insurance and/or Annuities industry would be a plus
  • Experience with implementations of Enterprise Content Management systems is strongly preferred



  • Familiarity with multiple software development methodologies
  • Working knowledge of Business Analysis Standards (i.e. IIBA best practices)
  • Proficient in MS Word, Excel, Visio, MS Project, and PowerPoint.  Knowledge of SharePoint, Quality Center and JIRA a plus.
  • Quickly learns new businesses and complex processes
  • Ability to work from objectives with minimal guidance or supervision
  • Demonstrated ability to understand and work across multiple business domains in support of projects
  • Ability to partner with development teams that support various technology platforms
  • Proven leadership, negotiation and relationship management skills
  • Strong critical thinking skills and attention to detail
  • Strong written, verbal and communication skills



  • Bachelor’s degree in a related field and/or equivalent work experience






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