Associate Client Director in New York, New York | DiversityInc Careers

Associate Client Director

Associate Client Director - 24268

Client Services and Sales - USA New York, New York 

The North American Professional Services team leads and manages all of Nielsen's relationships with consumer focused manufacturers and retailers. The team includes over 1,600 professionals in the United States and Canada and coordinates all relationships for several hundred clients headquartered in North America including Coca-Cola, Colgate-Palmolive, Johnson & Johnson, Kraft, Hershey's, Heinz, Procter & Gamble and Unilever, to name a few. Clients range from CEOs through to senior brand, marketing, sales and market research executives. No other company in the world comes close to having the level of insight into consumers that Nielsen possesses, nor the ability to integrate this information into truly unique insights for corporations.


The North American Professional Services team is leading Nielsen's transformation to a truly integrated, professional services firm which is passionate about solving client problems. Through these efforts, Nielsen aims to be recognized as the premier marketing and sales analytics company.


As an Associate Client Director, you will be responsible for developing and managing annual client business plans, including delivery of contracted products and services and identifying additional revenue opportunities within the client. You will also manage and develop a team of client service associates. You will provide thought leadership and value added support to the client's business by utilizing Nielsen products and services. You will be responsible for ensuring high levels of client satisfaction, while achieving financial targets.


Responsibilities include;
-Conduct advanced scanning and consumer panel data analyses in support of client's strategic initiatives. Present
analyses to senior level client contacts complete with actionable insights and recommendations for the client's
-Develop team objectives to deliver client value, and deliver results to meet or exceed objectives.
-Manage selected selling activities at client to meet sales and profit targets.
-Utilize full suite of Nielsen products and services to meet the business needs of client.
-Provide subject matter expertise to client in support of strategic client business issues (e.g. Consumer Relationship
Management, New Product Launches).
-Make in-depth capabilities presentations to senior level clients
-Act as a Consumer Packaged Goods (CPG) industry consultant and thought leader to senior level associates within
the client's organization while also building strong relationships and demonstrating measurable value for Nielsen
products and services.
-Manage associate performance and training plans to ensure team members ability to deliver against the client plan.
- Act as a coach and mentor to associates, conducting performance reviews and providing ongoing performance


Job Requirements
-5-7 years of experience in the Consumer Packaged Goods (CPG) or market research industry
-Prior experience managing at least 3-5 people
-Demonstrated ability to apply analytic products to CPG industry business issues
-In depth knowledge of Nielsen or similar products and services
-Technical proficiencies in Microsoft Office software.
-Demonstrated ability to write proposals and make presentations to medium to large sized groups


Education Qualifications
-Bachelor's degree required; Masters degree a plus
-Key Skills/Competencies
-Detail-oriented team player with good problem-solving and project management skills. Strong oral and writtencommunication skills.

About Nielsen:

Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content — video, audio, and text — is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry’s only global view of retail performance measurement.

By integrating information from its Watch and Buy segments and other data sources, Nielsen provides its clients with both world-class measurement as well as analytics that help improve performance. Nielsen, an S&P 500 company, has operations in over 100 countries that cover more than 90 percent of the world’s population. For more information, visit

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Type: Regular 

Primary Location:  New York,New York 

Secondary Locations: , , , 

Travel:  No