Area Network Engineering Manager (Government) in Honolulu, Hawaii | DiversityInc Careers

Area Network Engineering Manager (Government)

  • Supports voice engineering initiatives for all project-related and ongoing operations support for voice communications services.
  • Implements and troubleshoots enterprise Voice-related solutions/incidents/system outages
  • Participates in the design and implementation of the Cisco Unified Communications Manager (CUCM) platform and related technologies
  • Provisions voice services for new users
  • Documents, monitors, and audits network infrastructure
  • Creates and tracks performance metrics and adjusts network design accordingly
  • Performs routine maintenance on network devices and applications.
  • Provides third-level network engineering support – Help Desk escalation calls; including occasional after hours support.
  • Works with IT team on large projects
  • Able to prioritize and execute tasks in a high-pressure environment.
  • Ability to read and interpret technical documents and procedure manuals.
  • Strong interpersonal skills, oral communication skills, and proven analytical and problem-solving abilities.
  • Strong understanding of the organization’s goals and objectives.
  • Ability to conduct research into IP telephony issues and products.
  • Strong customer service orientation.
  • Experience working in a team-oriented, collaborative environment.
  • Solid understanding of LAN concepts – IP routing protocols (OSPF, EIGRP) and switching technologies (VLANs, Spanning Tree, etc..)
  • In-depth knowledge of Security Devices (Cisco ASA)
  • Experience with remote access VPN connections
  • Knowledge and hands-on experience in a large-scale enterprise network
  • Experience with WiFi networks and related management tools (WCS, WLC and Autonomous AP’s) 

At least 8 years of experience, including a background in:

  • CCNP Collaboration
  • Cisco Unity, UCCX scripting, Call manager
  • T1/E1/PRI and SIP circuits, ISDN, PBX's, SRST, H323, MGCP, CSU/DSU's and Gateway's Education: Bachelor’s degree in computer science, electronics engineering or other engineering or technical discipline is required. Eight (8) years of additional experience can be considered in lieu of a Bachelor's

Required Clearance: Secret

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V