Account Administrator II in Bordentown, New Jersey | DiversityInc Careers
 

Account Administrator II


Description

Job ScopeThis position is responsible for the preparation of vehicles for sale by coordinating the required paperwork and performing data entry of vehicle information. The Account Administrator ensures that an accurate and complete computerized and physical inventory of customer vehicles is established, and maintains and updates the inventories on a continuous basis in order to assign and prepare vehicles for the sale as required.Key Responsibilities
  • Perform data entry of required information in the inventory system, including vehicle identification number (VIN), and other descriptive information
  • Download digital images of vehicles into system, and update lot locations (TRACs)
  • Manage account relationships, maintaining effective communications and ensuring customer requirements are met
  • Log in titles when received and verify title information
  • Work with title department to ensure that a negotiable title is obtained for each vehicle assigned to the account
  • Work with posting clerk to ensure completion of reconditioning, transportation, and all other vehicle charges are applied to the appropriate vehicle in the AS400 system
  • Respond to customer inquiries relating to vehicles
  • Provide quality service and assist in resolving problems
  • Verify vehicle eligibility for the sale
  • Communicate with transportation department to arrange required transportation or obtain information including transportation condition reports, bills, etc.
  • Pull transmitted transportation charges as needed
  • Establish customer vehicle files in the computer system
  • Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, mechanical enhancements, key requests, special announcements, and other activities relative to the vehicle are properly recorded
  • Seek floor price information from account representative and enter it into computer system
  • In coordination with the operations team and account specific procedures, prepare vehicles for sale including run order, scheduling, notice to customer account, etc.
  • Communicate with accounting department in order to balance the sale and perform post- sale invoicing for accounts receivable as needed
  • Maintain and update physical vehicle inventory files that document all activities relative to each customer vehicle, assuring accurate sale processing/closing records
  • Communicate with online sales department in order to prepare assigned vehicles for


Qualifications

Education & Specialized Knowledge
  • High School Diploma or equivalent required
  • Valid driver’s license and safe driving record
  • 1 - 3 years of clerical or administrative experience in the automotive industry REQUIRED
  • Data entry experience required
  • General title experience or knowledge a plus
  • Strong computer skills, including knowledge of Excel and AS400 preferred
  • Effective communication and organization skills required
  • Commitment to providing excellent customer service
  • Manual dexterity, repetitive motion tasks
  • Ability to sit or stand for prolonged periods of time
  • Vision abilities include close, distance, color, and depth perception
  • Regularly required to stand, walk, reach, talk, and hear
  • Frequently required to stoop, bend, crouch, kneel, squat, and climb



About Cox Automotive

Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company’s 34,000-plus team members and family of brands, including Autotrader®, Clutch Technologies, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion. www.coxautoinc.com

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

 



Organization: Cox Automotive

Primary Location: US-NJ-Bordentown-730 Route 68

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: OngoingAdvertisement