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Sr. Manager, Business Process Mgmt

Sr. Manager, Business Process Mgmt Philadelphia, PA
  • Requisition #: 165790
  • Job Type: Full Time
  • Location: Philadelphia, PA
  • Team: Project and Program Management
  • Pub Date: 10/12/17

Job Summary:

Leads change to accounting and finance processes and systems on behalf of the Comcast Business Finance organization. Participates in design activities related to Comcast's Sales, Order and Billing platform for Mid-Market and Enterprise customers. Facilitates design workshops, manages business requirements gathering and lends subject matter specialization in accounting and finance. Leads multiple and simultaneous projects of varying complexity.

Core Responsibilities:

- Support the Sr. Director, Business Process Management on major business process transformation projects and system developments, driving change in a quickly evolving business unit.

- Lead workshops and requirements gathering sessions for finance, accounting, FP&A, tax and sales compensation SMEs and stakeholders.

- Refine requirements for revenue recognition, A/R, credit & collections, taxation, sales compensation, accounting & financial reporting business processes.

- Refine requirements for telecommunications billing operations and bill presentment and taxation.

- Refine requirements for analysis and workflow over deal profitability.

- Consult with business and technology SMEs to recommend functional designs that maximize efficiency and internal control.

- Facilitate and participate in test cycles, ensuring that all scenarios are identified and tested.

- Map existing finance and accounting processes and recommend solutions that work with changing systems and platforms.

- Provide subject matter specialization in revenue recognition, accounting and design of general ledger interfaces.

- Manage project plans and take responsibility for status, reporting and deliverables.

- Design and integrate business processes that take full advantage of system automation.

- Design internal controls to ensure compliance with company financial policies, accounting practices and adherence to the Company's SOX program standards.

- Coordinate and participate in program launches, ensuring that financial and operational issues are identified and resolved and that changes are implemented successfully.

- Manage team members and external consultants to ensure alignment of tasks and high-quality work product.

- Demonstrate high quality oral and written communication. Deal regularly with all levels of Company management.

- Maintain a continuous presence with business partners in the program to understand risks, issues and actions.

- Pursue continuous professional development through training, certifications and education.

- Actively participate in Comcast and other external community activities / service.


- Bachelor's Degree in Finance, Accounting or Information Systems preferred.

- Public or private accounting or consulting experience preferred.

- Minimum of 6 years progressively increasing responsibilities

- Minimum 2 years of experience in an audit, accounting, business controls or financial systems development environment.

- Experience with large-scale system developments or business process transformations preferred.

- Strong analytical and critical thinking skills with 2+ years of experience in analyzing data in support of issue identification and resolution.

- Excellent written and oral communications and presentation skills.

- Proven ability to develop strong working relationships.

- Strong planning and organization skills with proven ability to manage workstreams and lead the work of virtual teams.

- Able to lead virtual teams ranging in size from 4 -6.

- Strong PC skills and proficiency with Microsoft Suite.

- Approximately 10-20% travel (within the US).

Comcast is an EOE/Veterans/Disabled/LGBT employer