Sr Business Analyst in Iselin, New Jersey | DiversityInc Careers
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Sr Business Analyst


As long as there are people who make the world a better place, we'll keep making a difference for them. Since 1918, it has been TIAA's mission to serve those who serve others. It is this mission and the values we embrace that make us a different kind of financial services organization.

When you work here at TIAA, you're not just in it for yourself. You are part of something bigger. A collective mission to make a difference - a collective mission we make our own.

To be difference makers.

For more information about TIAA, visit our website.


The Sr. Business Analyst will lead, coordinate and facilitate the identification, elicitation, modelling and documentation of BPM, workflow and case management requirements. Build strong partnerships with business and IT stakeholders of the Workflow/Case Management transformation initiatives. The candidate will focus on strategic projects with the objectives of simplification and operational excellence when analyzing and documenting the requirements.


  • Establish strong partnerships across IT and Business
  • Identify, document and model current state of business processes
  • Work closely with business stakeholders to identify, document and model future state workflow blueprint requirements and processes
  • Facilitate business and IT stakeholder discussions and consensus regarding business process workflow designs
  • Risk and issues management with escalation/communication to senior leadership across IT and business when needed
  • Ability to communicate ideas/concepts to a diverse audience of business, management and technical team members
  • Maintain project materials and production documentation such as Requirement Documents, Functional, issues and risk logs.
  • Requirements and Change Management
  • Work closely with the Development team to ensure requirement related to business requirements are addressed in a timely manner.
  • Testing applications and working closely with QA to ensure that new capabilities match the business and functional requirements


Required Qualifications:
  • Minimum 5-8 years experience in the IT business analyst capacity
  • Minimum 5 years experience In Financial and/or Retirement industry
  • Minimum 5 years experience in modeling business processes with industry standard UML using tools such as Activiti Modeler, Simulator, IBM Rational
  • Minimum 5 years of combined experience in Agile and Waterfall software delivery methodologies
Desired Qualifications:
  • Minimum 3-5 years experience in Business Process Management design and modeling
  • Minimum 3-5 years in BPM & Workflow/Case Management platforms such as Activiti, IBM Case Manager
  • Minimum 5 years experience in Business Process Modeling Notation (BPMN)
  • Detail-orientation and ability to work with business and IT partners
  • Superior verbal/written communication, interpersonal and presentation skills
  • Self-starting attitude, team player, flexible, can work under pressure, fast-learner, high degree of creativity and initiative

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This organization is an equal employment opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, this organization expressly prohibits discrimination, harassment, and retaliation on the basis of race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy (including childbirth, breastfeeding or related medical conditions where applicable), sexual orientation, gender, gender identity, gender expression, transgender, marital status, national origin, ancestry, physical or mental disability, requesting a reasonable accommodation based on mental or physical disability, medical condition (as defined by applicable law), genetic history and information, citizenship status, military or veteran status, or any other status protected by federal, state, or local law or ordinance or regulation (collectively referred to here as 'protected characteristics').

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