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Spectrum Outside Sales Supervisor

Support and assist Direct Sales Manager by managing the day-to-day activities of the Direct Sales Department.

Actively and consistently support all efforts to simplify and enhance the customer experience

Responsible for meeting and exceeding budgeted sales goals

Supervise a team of Direct Sales staff and service partner personnel. Direct reports may include Sales Representatives as well as service partners. May also manage other sales resources as assigned

Recruit, interview, hire and train Direct Sales staff

Support of Direct Sales staff will consist of approximately 70% field work and 30% office work

Communicate territory assignments to residential sales representatives

Monitor the payroll process and ensure timely and accurate approval of all commissions payment

Handle employee relation issues, including performance appraisals, coaching, safety training, etc.

Assist with budget preparation and provide input on marketing issues and sales offers

Perform other duties as requested by supervisor

Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
Ability to work outside for extended periods in any season and/or during inclement weather
Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
Ability to complete documentation accurately


Bachelor's degree in business or marketing, or equivalent experience preferred

Related Work Experience
Minimum of 1 year experience in outside sales

Certifications and/or Licenses
Valid driver's license, satisfactory driving record within Company required standards and auto insurance

Skills/Abilities and Knowledge

Knowledge of Direct Sales practices
Experience with consumer education of products and services
Knowledge of cable or telecommunications services
Vision ability close vision, peripheral vision, and ability to adjust focus

Related Work Experience Number Of Years
Sales Supervisory experience preferred .5 +

Field and Office environment
Outside field environment with exposure to inclement weather
Travel as required
Must be able to work evenings and weekends
Occasionally required to work overtime as the business needs dictate.