Scrum Master, UX Dev

JOB SUMMARY
The Scrum Master is an essential process management role on Charter’s various UX development teams. This role is focused on working with the Charter XG (Experience Group)’s web development team, the development architect, development testers, business administrators, design team, product organization, and the director of UX development. This position is responsible for a sensible sprint commitment and delivering on that commitment by Agile development methodologies. An AGILE scrum certification (Certified Scrum Master-CSM) and experience in running agile development teams on WEB applications at an enterprise organization are required for this position.


MAJOR DUTIES AND RESPONSIBILTIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.


Closely monitors velocity and works with the development architect to make sure all developers are being productive and are set up to succeed each and every sprint.

Runs all Scrum ceremonies, including: daily stand ups, backlog groomings, planning poker, sprint planning, and sprint retrospectives; but also makes sure to avoid meeting overload.

Attends bug-triage meetings and helps assign responsible development teams.

Responsible for the burndown chart making sense, keeping in-sprint stories organized and properly managed, and continually checking in with the development team to both increase productivity and ensure quality.

Advocates for the Agile process across the company.

Reports on development team progress early and often.

Manages, maintains utilizes the chosen project management tool (JIRA).

Contributes to the planning of Product Roadmaps.

Ensures alignment between the business operational strategies and technical solutions.


REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
AGILE scrum certified (Certified Scrum Master-CSM)
Experience in medium to large scale consumer facing product development
Proven track record building and releasing new products from conception to production


Possess a deep technical knowledge of client side UI/UX development across multiple platforms and form factors (web, phone, tablet, TV, etc.)
Ability to work in a fast-paced and collaborative Agile environment
Aptitude and eagerness to learn from a new environment and make an impact quickly
Ability to manage and foster change
Ability to motivate others
Ability to manage complex and diverse projects
Ability to lead large, cross-functional teams in order to achieve business goals and results
Ability to listen to multiple points of view and synthesize against goals for recommendations
Ability to plan, prioritize and organize effectively and independently
Ability to handle multiple projects and tasks
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative to accomplish job duties
Ability to communicate with all levels of management and company personnel
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to use personal computer and software applications; proficient in Word, Excel and PowerPoint
Good organizational and office management skills
Great cognitive and communications skills
Great analytical skills
Good business acumen and sense of urgency to achieve business results

Education
Bachelor’s Degree in related field or equivalent experience

Related Work Experience Number Of Years
Experience in Product Development Process 5+
Related industry experience
software/online services
Product development experience preferably in
cable, telecommunications, software or web services


WORKING CONDITIONS
Office environment
Limited travel


EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Charter is committed to diversity, and values the ways in which we are different.