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Regional Operations & Service Manager - Private Client Group

Job Description

Let’s talk about building a rewarding career - It starts with you.

Our goal is to attract, develop, retain and motivate the most talented people - those who care and who work together as partners across business units and functions. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.

Wells Fargo Advisors operates the nation’s third-largest Brokerage business with 15,134 Financial Advisors and 3,883 licensed bankers in retail stores across the U.S. Wells Fargo Advisors administer $1.4 trillion in client assets. Unprecedented choice and flexibility for Financial Advisors and their clients is provided through distinct business channels supported by established products, services and technology.

The Regional Operations & Service Manager is responsible for the Operational activities within the region. The Regional Operations & Service Manager supervises the Branch, Complex and Market Operations Managers to manage operational risk and ensure consistent and efficient execution of the firm's operational policies and procedures. The Regional Operations & Service Manager directs region-wide operational initiatives and provides input at the national level when necessary. In addition, the Regional Operations & Service Manager assists PCG Policies & Practices in various initiatives. The Regional Operations & Service Manager is the key resource for the Regional President on all escalated operational and technology issues. The Regional Operations & Service Manager will be asked to travel to branches on a regular basis. The Regional Operations & Service Manager has responsibility and approval authority for managing operational risk as delegated by the Regional President and Director of Branch Operations. The Regional Operations & Service Manager partners with the branches to manage operational risk in the region and ensure compliance with firm policies and procedures. The Regional Operations Manager reports directly to the Director of Branch Operations and the Regional President.

The individual selected for this position will possess exceptional leadership skills and be able to initiate and manage projects in a professional manner. You'll be supporting the operations for the Northern Region and be actively engaged with our Field Leadership, Financial Advisors & Client Associates and Hub Support Team. This is a dynamic team that plays an integral role in the efficient and compliant operation of our PCG branches.

**This position will sit in Minneapolis, MN.**

Required Qualifications

  • 7+ years of financial services industry experience
  • 5+ years of leadership experience
  • Successfully completed FINRA Series 7, 9/10, and 63 exams to qualify for immediate registration (or FINRA recognized equivalents)

Desired Qualifications

  • Extensive knowledge and understanding of Wells Fargo Private Client Group branch policies & processes
  • Good problem solving skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Strong presentation skills
  • Ability to interact with all levels of branch associates and business units; including managers and advisors
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Leadership skills including; coaching, training, and mentoring
  • A BS/BA degree or higher
  • Strong project management skills
  • Professional presentation skills
  • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
  • Knowledge and understanding of Salesforce, Smart Station or contact management system
  • Operations, technology, policy, or branch support exposure; preferably within the Wells Fargo Advisors Group

Job Expectations

  • Obtaining and/or maintaining appropriate Financial Industry Regulatory Authority (FINRA) license(s) is required for ongoing employment in this position. In addition state registration, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA review process at the time of offer acceptance.
  • Ability to travel up to 25% of the time


    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.