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Online Vehicle Exchange Rep


Description

This position is primarily responsible for increasing Dealer cars sold using OVE, IF Bids, etc. by working closely with Buyers and Sellers via telephone, email, or other electronic communication means.  The OVE Sales Representative will use past successes in sales and customer service to develop and maintain relationships with Manheim customers.  The position works closely with the Location based and Field Sales Teams to ensure that customer expectations are met or exceeded. 

Job Responsibilities:
  • Achieve or exceed monthly sales goals
  • Contact Bidder/Seller to ensure that they are aware of an offer and attempt to close the transaction
  • After a sale closes, obtain a list of dealers who bid online at or over MMR on particular units and didn’t win the bid.  Match bidder with an alternate vehicle in-lane or on OVE
  • Encourage referrals from Field Sales, Dealer Services and Dealer Concierge for buyers interested in specific inventory
  • Prioritize work to yield highest transaction volume
  • Track time allocated to each transaction, number of transactions worked and results
  • Train Dealers/Sellers to help them sell vehicles more effectively online
  • Ensure reporting of results is complete and accurate
  • Works independently, manages time effectively with great attention to details
  • Team player and great communication and relationship skills with internal and external customers
  • Provide Digital Sales support
  • Perform other duties as assigned by management


Qualifications

  • High School Diploma or equivalent required; some college preferred.
  • 2-5 years proven track record in sales and service; automotive, auction, internet sales/service a plus
  • Understanding of used vehicles, damage assessments and valuations a plus
  • Highly motivated with the ability to work in a fast-paced environment
  • Ability to adapt to and work effectively within a constantly changing environment
  • Ability to work independently and self-motivating
  • Excellent people, teamwork, customer service and problem solving skills
  • Strong written and verbal skills
  • Ability to use Internet and MS Office effectively with strong knowledge of Microsoft Excel; use of salesforce.com a plus



About Cox Automotive

 

Cox Automotive Inc. is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, software, financial, wholesale and e-commerce solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. Committed to open choice and dedicated to strong partnerships, the Cox Automotive family includes Autotrader®, Dealer dot com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, Xtime® and a host of other brands. The global company has 33,000 team members in more than 200 locations and is partner to more than 40,000 auto dealers, as well as most major automobile manufacturers, while engaging U.S. consumer car buyers with the most recognized media brands in the industry. Cox Automotive is a subsidiary of Cox Enterprises Inc., an Atlanta-based company with revenues of $18 billion and approximately 60,000 employees. Cox Enterprises’ other major operating subsidiaries include Cox Communications and Cox Media Group. For more information about Cox Automotive, visit www.coxautoinc.com.



Organization: Cox Automotive

Primary Location: US-IL-Bolingbrook-200 Old Chicago Dr

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing