Network Eng. I-CBO Data Ctr.

POSITION SUMMARY:

Under general supervision, assists in the planning, forecasting, implementation, and identification of resource requirements for network systems basic to moderate complexity. Follows standards, assists in development and implements network enhancements and makes recommendations for improvement. Responsible for implementation of approved network architecture and designs.

ESSENTIAL FUNCTIONS:

Actively and consistently support all efforts to simplify and enhance the customer experience.
Participates in network planning, network architecture design and engineering.
Integrates communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations.
Evaluates new products, performs network problem resolution.
Assists in the development and documentation of technical standards.
Implements approved methods of procedure.
Follows corporate standards, develops and implements network enhancements and makes recommendations for improvement.
Works on projects/systems/issues of low to medium complexity surrounding network planning, configuration and optimization.
Provides tier support across organizations, including on-call.
Works on one or more projects as a project team member, occasionally as a project team lead.
Adheres to industry specific local, state, and federal regulations, as applicable.
Knows, understands and follows company policy.
Performs other duties as requested by supervisor.

JOB REQUIREMENTS:

Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Ability to use personal computer and software applications
Ability to work in a team environment
Basic knowledge of related industry specifications and standards IEEE, ANSI, Physical Media (Multimode Fiber, Single mode Fiber, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols
Basic knowledge in network design, network architecture, protocols and network topology
Basic knowledge in TCP/IP and the OSI Model
Basic knowledge in using ticketing and software tools to support the current operations.
Basic knowledge of basic network devices and basic network appliances
Basic knowledge of network designing software, such as Visio
Ability to perform duties in a very fast pace environment and ability to learn new technology quickly
Ability to use the following office equipment telephone, copier, fax, and calculator
Ability to use personal computer and software applications
Knowledge of Microsoft Office

EDUCATION:

Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience

RELATED WORK EXPERIENCE:

Data network experience 0-2 years

PREFERRED QUALIFICATIONS:

Knowledge of company products and services

CERTIFICATIONS:

Cisco Certified Network Associate (CCNA)
Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc)

WORKING CONDITIONS:

Office Environment
May work in Network Lab environment
24X7 Network Operations environment
Occasional travel as required