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Manheim New Jersey (Bordentown) Auto Auction- Clerk-Upper Block (Data Entry)


Job Scope

Record and verify information, process documents and provide customer service and auctioneer support during and after sales of vehicles up for auction.

Key Responsibilities

• Record lane and Simulcast bid amounts and enter customer related data in computer system

• Provide assistance to auctioneer with monitor operation, information verification and bid review

• Process bills of sale as required

• Notify supervisor of customer or system issues in support of efficient resolution and continuation of sale

• Observe all job related safety and health procedures

• Perform other job related duties as assigned by supervisor

Change & Innovation

• Frequently considers what the best way to do things and looks for ways to streamline and/or improve work processes

• Draws from a variety of sources and experiences to identify alternative solutions

• Adapts in the face of ambiguity or uncertainty

• Embraces changes affecting one’s area

Customer Focus

• Focuses on customer needs and preferences in delivering work product

• Delivers impactful, timely solutions that are meaningful to the customer Follows up with customers to ensure problems are solved

• Shares information and explains procedures in a way that is easy for others to understand

• Adapts personal style and approach to quickly establish rapport while maintaining professional demeanor in all customer situations


• Demonstrates “we versus me” thinking

• Willingly provides assistance and support to others

• Works cooperatively with people from diverse backgrounds

• Addresses and resolves conflict directly and constructively

• Builds a relationship network within and across departments

Drives Results

• Plans appropriately for daily work and projects

• Delivers consistently strong performance that co-workers can rely upon

• Ensures manager and others are advised of problems or obstacles in sufficient time for action to be taken

• Recognizes when to escalate a problem to the next level and when to handle it individually

• Negotiates/re-negotiates priorities and competing demands for one’s time

• Maintains a proper pace

Effective Communication

• Provides clear and thorough information to others (e.g., verbal, written, email, presentations, meetings)

• Listens actively and carefully to others’ opinions and ideas

• Shares viewpoints openly and directly with others

• Shares timely information with relevant parties

Develops Self and Others

• Seeks opportunities to acquire new knowledge and skills

• Shares own experience and expertise with others

• Accepts feedback openly, without becoming defensive

• Learns from experiences, including successes, setbacks, and/or resistance


Education & Specialized Knowledge

• High School Diploma or equivalent required

• Effective communications, problem solving and organizational skills

• Ability to remain focused and composed in fast paced sale day environment

• 6 months to 1 year clerical experience

• Office and/or customer service work experience

Work Environment:

• Moderate noise level. Frequent indirect exposure to

Cox Automotive is a leader in vehicle remarketing services, digital marketing and software solutions for automotive dealers, manufacturers and consumers. Cox Automotive includes, Kelley Blue Book, Manheim and a host of other global businesses and brands. Headquartered in Atlanta, Cox Automotive employs nearly 24,000 employees in over 150 locations worldwide. We partner with more than 40,000 dealers and touch more than 67 percent of all car buyers in the U.S. with the most recognized brands in the industry. We unite more than 20 brands in this space, providing an end-to-end solution to transform the way the world buys, sells and owns cars.

Organization: Cox Automotive

Primary Location: US-NJ-Bordentown-730 Route 68

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Part-time

Unposting Date: OngoingAdvertisement