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Manager/Director, Client Solutions

Pointlogic, A NielsenCompany, develops innovative marketing decision support solutions for brands,agencies and media owners around the world. You’ll be a key ambassador for ourNorth American media and sports clients, working in a team to sell, manage, andsupport these clients through a range of software, business intelligence toolsand analytical services. You’ll be working alongside data science and productteams to deliver an end-to-end experience that, when asked, clients would describeas “Awesome.”

The Manager/Director, Client Solutions isresponsible for helping to create, sell, and deliver custom advanced analyticalsolutions to our clients. We are lookingfor a passionate strategic thinker and executor who is client focused with astrong background in advanced analytics and an in-depth knowledge of thebroadcast and digital advertising ecosystems. Bottom line - we are looking forsomeone who wants their clients to be successful as they figure out how toleverage advanced analytical solutions to drive their business goals.


· Develop a strong understanding of the client’s business anddemonstrate how Pointlogic’s solutions can assist them to achieve theirbusiness objectives;

· Manage RFP process including solution ideation, proposal writingand pricing;

· Execute delivery of projects and client services for clients;

· Conduct storytelling product demonstrations that highlight thevalue the solution brings to the client;

· Work with Nielsen’s Sales, Engineering and Product teams todeliver recommendations that wrap around our offerings;

· Monitor client delivery and satisfaction, including building casestudies and troubleshooting client issues;


· Minimum of 4 years of experience in professional services, research,analytics, or client services capacity for internet, ad operations, or softwarecompany.

· Strong leadership and team building skills

· Rockstar MS Office skills – Excel analysis, PowerPointpresentations, etc.

· Knowledge and experience with Econometric modeling

· Experience with analytical software packages such as SPSS, R, orPython

· Bachelor Degree or equivalent experience required.

· Track record of grasping complex client delivery and executingon-time and within budget

· Demonstrated ability to create value for clients through problemsolving and the application of technology

· Able to operate comfortably across different client disciplinesfrom Ad Operations, Sales, Technology, Finance and Corporate Strategy

· Able to travel to visit clients – 5-10% of time

Nielsen is committed to hiring and retaining a diverseworkforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer,making decisions without regard to race, color, religion, gender, gender identityor expression, sexual orientation, national origin, genetics, disabilitystatus, age, marital status, protected veteran status or any other protectedclass