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Logistics Supervisor


Description

Job Description:

This position manages and directs the transportation function, ensuring the efficient, orderly and timely movement of vehicles to and from the Auction.

Job Responsibilities:
  • Coordinate and direct the safe and efficient transportation of customer vehicles to and from the Auction and other designated areas.
  • Contact customer to determine vehicle availability and condition, and schedule the pick-up and delivery.
  • Determine outstanding pick-ups, compile data and generate transporter and account aging reports.
  • Ensure proper loading and shipping, as well as the timely arrival of vehicles at their proper destinations.
  • Coordinate department activities with customer account representatives and transporters.
  • Interact with customers, develop new business for the Auction, and resolve problems that may occur in the transportation process.
  • Maintain up-to-date records on transport companies and verify that each company meets all established insurance, safety and quality standards.
  • Maintain communication with other departments and management team providing relevant information to coordinate activities of the department and ensure high quality of service to both internal and external customers.
  • Determine and make use of the most efficient, timely and cost effective way of transporting customer vehicles utilizing all available equipment.
  • Provide outstanding customer service and resolve problems.
  • Supervise and direct the work of transportation employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties and monitoring work for accuracy and conformance to policies and procedures.
  • Counsel and discipline employees as necessary.  Plan, monitor and evaluate employee job performance, and conduct performance appraisals.
  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with Market Safety Manager in support of all safety activities aligned with Safety Excellence.
  • Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement. 
  • Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
  • Enforce all company policies and procedures related to employee and customer conduct.
  • Partner with various market level support teams (i.e. Finance, HR, MFS, Recon, Safety, Security, Sales) to ensure effective and efficient operational processes that align with company objectives and strategies and high quality customer service and support.
  • Perform other duties as assigned by management.


Qualifications

Qualifications:  
  • High School Diploma or equivalent required.
  • 3 - 4 years experience as an administrative and/or operations supervisor in the transportation or trucking industry, or dispatching experience required.
  • Auction experience and knowledge of overall Auction functions preferred.
  • Strong communication and interaction skills required.
  • Competent supervisory and excellent organizational skills required
  • Basic computer skills preferred.
  • Valid driver’s License and good driving record required.
  • Ability to drive vehicles with standard and automatic transmission. 
  • Flexible work hours, as position requires occasional evening and weekend hours.
  • Knowledge of transportation and DMV laws and regulations required.
  • Regularly required to stand, walk, reach, talk and hear.
  • Frequently required to stoop, kneel, crouch, bend, squat and climb.
  • Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
Work Conditions:

Moderate noise level.  Frequent exposure to outdoor weather.

 Disclaimer:

The posting is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.



Organization: Cox Automotive

Primary Location: US-NJ-Fairfield-100 Route 46

Employee Status: Regular

Job Level: Team Leader

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: OngoingAdvertisement