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LMS Coordinator

.pre {white-space: pre-wrap;} Your tasks and responsibilities

 

The primary responsibilities of this role, (LMS Coordinator), are to:

 

  • Contribute to customer satisfaction by exemplifying LIFE values in partner, vendor, and customer relationships;
  • Support LMS system activities including - functionality and data validation, content/data migration, and serves as liaison between stakeholder community and training department;
  • Manage and administer all facets of the LMS Learning module including but not limited to user profiles, curricula assignments, items, scheduled offerings, SOP updates, exams, assignment profiles, catalogs, surveys, and advanced administrator functionality;
  • Perform quality assurance reviews, working with vendors for module testing and feedback as well as testing new technology interactions;
  • Provide Help Desk Level III support for escalations-coordinating troubleshooting teams;
  • Communicate maintenance schedules to key customers and daily run interference accordingly;
  • Meet with customer regularly to review offerings and discuss open issues or concerns, seeking out new ways to marry need and system functionality;
  • Schedule and create learning events (classes and sessions) based on customer requirements in the customer’s LMS alongside entering attendance data and enter external event data into the LMS;
  • Achieve established process agreement (SOP) metrics and establishes 99.9% accuracy rate for all administrative tasks;
  • Ensure customer adherence to training policies including essentials of corporate design, enforcing material lifecycle, and system reporting of the media content and eLearning. This team will provide expertise and guidance in all training delivery modalities to the brand training teams, including eLearning, simulation, video, mobile, virtual classroom, and online training solutions.

     

.pre {white-space: pre-wrap;} Who you are

 

Your success will be driven by your demonstration of our LIFE values.  More specifically related to this position, Bayer seeks an incumbent who possesses the following:

 

Required Qualifications:

 

  • High School Diploma;
  • Three years of LMS or management systems technology experience;
  • Familiarity with SCORM and/or AICC standards;
  • Ability to simplify complex technical ideas and to work in a fast paced environment;
  • Excellent written and oral communication skills;
  • Strong customer service skills;
  • Appropriate time management skills, demonstrates resourcefulness with technology, and demonstrates sound problem solving skills.

 

Preferred Qualifications:

 

  • Bachelor’s degree in business or related field;
  • Experience in Plateau/Success Factors and training administration.
.pre {white-space: pre-wrap;} Your application Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and you have the "Passion to Innovate" and the "Power to Change", we encourage you to apply now. Job postings will remain open for a minimum of ten business days and are subject to immediate closure thereafter without additional notice. To all recruitment agencies: Bayer does not accept unsolicited third party resumes.