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IT Senior Manager, Business Technology Leader (BTL) for Enterprise Clinical Development Operations JJGCO

Johnson & Johnson is recruiting for an IT Senior Manager, Business Technology Leader (BTL) for Enterprise Clinical Development Operations, with location choices of Spring House, PA; Malvern, PA; Titusville, NJ; Skillman, NJ; Raritan, NJ, or Beerse, Belgium.

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

With $71.9 billion in 2016 sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices and diagnostics markets. There are more than 265 Johnson & Johnson operating companies employing approximately 126,500 people and with products touching the lives of over a billion people every day, throughout the world.

If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen.

Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer


The IT Senior Manager, BTL for Enterprise Clinical Development Operations combines consulting, modern Information Technology (IT) expertise, and knowledge of pharmaceutical and biotechnology clinical operations to transform the way IT is applied in clinical development operations. The IT Senior Manager BTL has a lead role in the definition and execution of IT projects and, to do this, will participate in strategic business planning and will lead business analysis activities and business risk assessments for newly identified technology opportunities. The IT Senior Manager, BTL will partner closely with clinical operations leaders to document business processes, optimize these processes, and establish efficient new approaches for the clinical development business. S/he will engage with IT solution architects and IT enterprise architects to design responsive solutions and will ensure effective integration with systems and technologies in existing system landscapes. S/he is responsible for ensuring the outcome of one or more technology programs, including establishing scope and project objectives, development of budget and capital appropriation requests, meeting time and budget requirements, directing all project resources, and helping the business partner(s) realize the desired business goals for the project(s). To ensure delivery of solutions, s/he will work closely with the J&J sector R&D IT BTL and Product Line Organization (PLO) teams, as well as J&J IT and external service providers. The IT Senior Manager, BTL for Enterprise Clinical Development Operations reports to the IT Director, BTL for Enterprise Clinical Development Operations.


  • Through ongoing consultation with the business, identifies and analyzes business needs, ensures scope and requirements are aligned and creates opportunities for innovation in process changes and technology enabled solutions
  • Contributes to the documentation and visual representation of the end-to-end view of process, systems and data flows
  • Engages architecture, product line and IT shared services experts to define IT solution strategies that maximize business value and are consistent with business objectives and strategy
  • Contributes to, and potentially leads, the business case development for proposed projects
  • Estimates cost of development effort and time to deliver prioritized requirements
  • Structures and evaluates POCs. Contributes to business case development for successful PoCs and develops plans to scale and integrate in the broader system landscape
  • Manages project plans, financials, risks and issues for the defined projects and portfolio
  • Coordinates business engagement for user acceptance testing, rollout, and adoption
  • Ensures compliance with Janssen policies & regulations, participates in compliance activities as required, and ensures development of required documentation
  • Tracks benefit realization from the delivered capabilities
  • Manages business partner expectations and resolves conflicts
  • Negotiates the needs of multiple stakeholders


  • Deep knowledge of the pharmaceutical, consumer products, or medical devices business and prior leadership in information and technology support in the global clinical development operations domain
  • Deep knowledge of clinical development and trial operations end-to-end, including trial design, trial execution, statistics and data management support, and regulatory reporting. Experience with clinical data standards and vocabularies, data set format (IE CDISC standards (SDTM, ADaM, etc), MedRA), and clinical technology environments. Experience with emerging digital health technology in a clinical setting is preferred.
  • Deep knowledge of computer systems validation requirements and all necessary compliance requirements for workflow, reporting, and information custody for medicinal products companies
  • A driver of improved business operations who utilizes robust project management to ensure timely delivery of projects that achieve expected benefits
  • An IT pragmatist, who knows when to leverage corporate infrastructure to deliver upon traditional needs as well as unlock opportunities for innovation from technology
  • A flexible leader that thrives in a rapidly changing technology and business environment while scaling for excellence and global expansion
  • An authentic leader committed to diversity and the practices that create a passionate, energetic and rewarding work environment, with the ability to inspire a diverse, multi-generational workforce and that recognizes and rewards collaboration, performance and inclusion
  • An innovative thinker with strong understanding of technology trends and the potential impact on the J&J system portfolio
  • Strong understanding of the business and its operating environment (e.g., trends, competitors, compliance landscape, and regulatory environment).

  • A minimum of a Bachelor’s degree or equivalent and 6 years of related experience in clinical development operations IT applied to a pharmaceutical, medical device, or contract research organization setting.
  • A Master’s Degree is Preferred.
  • Demonstrated experience of defining innovation strategy and driving its implementation.
  • Strong knowledge of medicinal product R&D and commercial business and prior leadership in information and technology support in this domain, with demonstrated experience driving new systems implementations are required.
  • Strong knowledge in computer systems validation requirements and all necessary compliance requirements for workflow, reporting, and information custody is required.
  • Strong communication skills, and strong relationship development and management attributes in a global setting is required.
  • Knowledge of current and new technologies & their applicability to the business is required.
  • Strong knowledge of the analytics opportunity and principles and practical application, including various data standards is required.
  • Experience managing matrixed, consultant, and internal and external technical personnel in a fast-paced, complex, global project environment is required.
  • Experience managing global business priorities and projects across multiple business areas is required.
  • Strong business process knowledge, and a demonstrated capability to apply technology solutions in addressing complex, global business issues is required.
  • A thorough understanding of 1) methodologies for system design, development, and implementation; 2) all phases of the Project Implementation life cycle; 3) validation and regulatory requirements are required.
  • Experience in the use of Agile methodology, process engineering and prototyping tools is preferred.
  • Aptitude and experience managing the estimation, budgeting, and financial tracking of IT projects is required.
  • Up to 15% travel (domestic & international) is required.

Primary Location
United States-New Jersey-Raritan
Other Locations
North America-United States-Pennsylvania-Spring House, Europe/Middle East/Africa-Belgium-Antwerp-Beerse, North America-United States-New Jersey-Skillman, North America-United States-New Jersey-Titusville, North America-United States-Pennsylvania-Malvern
Johnson & Johnson (6067)
Job Function
Info Technology
Requisition ID