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HR Services Specialist - Florham Park or Virtual

At BASF, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world’s leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation. We provide a challenging and rewarding work environment and are always working to form the best team—especially from within, through an emphasis on lifelong learning and development. And we are constantly striving to become an even better place to work. BASF has been recognized by Forbes Magazine as one of America’s Best Employers in 2016. Come join us on our journey to create solutions for a sustainable future! Where the Chemistry Happens…We have a great opportunity for a Human Resources Services Specialist to join our team. The myHR Service Center is the face of Corporate HR Services to all Employees, Managers and the HR team in North America. As a single point of contact, we aim to provide accurate answers, consistent and professional service, and timely resolution to HR and pay-related inquiries and issues. Human Resources Services Specialist (Florham Park or Virtual) (1701322) You will provide high volume HR customer service support, via call center, to our workforce throughout the United States, Canada and Puerto Rico. You will have exceptional communication and organizational skills, superior attention to detail, strong analytical and critical thinking skills, and the ability to prioritize in a fast-paced environment. Formula for Success: You will:
  • Answer a high volume of calls and email from BASF employees and managers
  • Accurately relay information regarding all BASF HR programs and benefits
  • Investigate and troubleshoot issues and concerns as they arise, and provide a swift and accurate resolution

Create Your Own Chemistry: What We Offer You…Adding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you—the whole you—in all stages of your life and career. With you@BASF, you create your own chemistry. The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.
Ingredients for Success: What We Look for in You…
  • Associate's Degree preferred or equivalent work experience. Professional HR certifications a plus
  • 2 years of experience in HR shared services or call center environment preferred
  • Exceptional communication and organizational skills required
  • Superior attention to detail and ability to prioritize in a fast-paced, ambiguous environment
  • Strong analytical and critical thinking skills and customer service focus.
  • Experience with case management systems, SAP, Success Factors preferred