Company Name:
UCLA HEALTH
Approximate Salary:
Not Specified
Location:
Westwood, California
Country:
United States
Industry:
Healthcare

Float Comprehensive Care Coordinator

Job Duties

Incumbent is a subject matter expert and leader of Comprehensive Care Coordinators (CCCs) in activities surrounding care coordination and health navigation of patients who are at high risk. The Lead Float CCC possesses an in depth knowledge and understanding of numerous variables and interrelationships in the primary care innovation model and medical home, adeptly navigating the complexities of patient care, including transitions of care between inpatient and outpatient services. S/he is responsible for leading and managing projects that promote and enhance the CCC role, including orientation and training, report development and data analytics, project management, and cross-covering clinics. The Lead Float CCC independently performs analysis and manages projects under the general supervision of the Faculty Practice Group Chief Medical Officer (CMO) and Direction of the Population Health Management Director, physicians and nurse case managers in supporting the patient and preventing risk inpatient admission or ER visits.

Job Qualifications

At least 6 months of experience working at UCLA as a Comprehensive Care Coordinator preferred or equivalent experience in care coordination at another health system.

Ability to perform all Microsoft Word and Excel with accuracy and appropriate formatting.

Skill in reading and understanding documents written in Standard English text for informational communication, action and distribution.

Writing skills to compose, edit and proofread routine business correspondence using appropriate English grammar, syntax, spelling and punctuation.

Oral communication skills to speak with individuals of varying backgrounds to obtain and convey specific information.

Ability to establish and maintain cooperative working relationships with physicians, staff, patients, and administrative personnel.

Ability to independently analyze information or problems, identify relevant factors, trends, and options, then implement and monitor solutions.

Ability to perform basic mathematical calculations quickly and accurately.

Skill in organizing and prioritizing workload in order to meet deadlines in light of changing, heavy workload and competing requirements.

Ability to perform job duties in a detailed and accurate manner.

Skill in performing with frequent interruptions and/or distractions.

Ability to maintain helpful, caring and courteous relationships with our patients, co-workers, and physicians.

Working knowledge of the organization and where to go to get issues resolved.

Ability to work occasional overtime, as needed.

Working knowledge of University policies, procedures and forms, as they relate to performance of job duties.

Knowledge of Medical Terminology required.

Ability to speak conversational Spanish preferred.