Company Name:
Approximate Salary:
Not Specified
Location:
Lake Success, New York
Country:
United States
Enrollment Representative
DescriptionDealertrack,
a Cox Automotive Brand, is
currently looking for an Enrollment Specialist with 1-3 years of experience to
join our Business Operations team
in Lake Success, NY.
Our Teams:Dealertrack's
teams are comprised of versatile, hardworking, and creative thinkers with
diverse skill sets who can adapt to the rapid changes in the automotive and
technology industries. Our professionals are committed to changing the way
people shop for and purchase vehicles through our connected digital software
solutions.
Job Summary:The Enrollment
Representative primarily handles the account management and processing of New
Dealer Enrollments, Dealer Information Owner Reactivations and Dealership
Change is Ownership (Buy/Sells). This person processes incoming leads, cases
and e-mails regarding potential enrollments of new dealerships/accounts onto
the Dealertrack platform along with Reactivations of existing accounts, while
following all Security and compliance regulations for conducting the Enrollment
& Reactivation Process.
YourRole- Handle
applicable incoming leads, cases and correspondences regarding any potential
Enrollment or Reactivations of dealerships onto Dealertrack, while following
all security and compliance regulations for conducting the Enrollment /
Reactivations process.
- Facilitate
the Enrollment & Reactivation process with each dealership and follow up to
ensure all required documentation has been received, validated and processed.
- Facilitate
the user creation process with the dealership information owner(s) and provide
training for newly enrolled dealerships for the Dealertrack platform specific
to the credit application process and basic navigation of site.
- Assist with
Dealer Change in Ownership (Buy/Sell) cases to ensure that the transition is as
efficient as possible to minimize any down-time for a dealer to conduct
business
- .While
facilitating Dealer Change in Ownership (Buy/Sell) cases, the Dealer Operations
Representative will ensure that all security and compliance requirements are
followed and met
- .Adhere to
all applicable Service Level Agreements to ensure standards are being upheld to
the utmost regard
Qualifications
- Strong communication skills (Both
Verbal and Written)
- Action-orientated with the
ability to meet deadlines and turnaround requests in a timely manner
- Strong organizational skills and
ability to multi-task
- Excellent verbal and written
communication skills as well as follow-up and prioritization skills with the ability
to effectively interact with both internal and external customers.
- Bachelor's degree preferred
and/or equivalent related Job experience.
- Salesforce CRM knowledge is a
plus
- Auto industry knowledge or
experience is a plus.
- Can work remotely from other states
Organization: Cox Automotive
Primary Location: US-NY-Lake Success-1111 Marcus Avenue
Employee Status: Regular
Job Level: Individual Contributor
Shift: Variable
Travel: No
Schedule: Full-time
Unposting Date: Ongoing
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