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Dispatch Coordinator


Description

Job Summary: This position is responsible for assigning loads to various transport carriers in a timely manner. This is achieved by developing strong relationships with our carriers, utilizing sales skills to overcome objections, and ambitiously focusing on maintaining on-time performance. 
Job Duties and Responsibilities:•Coordinate the transportation of vehicles by contacting carriers in our established network or locating new carriers to work with us.•Maintain relationships with carriers in our network and develop new relationships with potential carrier partners•Resolve problems as they arise. Problems consist of missing vehicles, damaged vehicles, and late vehicles, etc.•Provide excellent customer service to our drivers•Ensure that our drivers are properly insured and licensed to do over the road transports•Dependability and punctuality are a must.

Qualifications

Skills and Experience Required:  • 1-2 years customer service experience • Accurate typing and data entry skills • Proven ability to make decisions • Strong customer service skills • Problem solving skills • Previous transportation or automotive experience a plus


About Cox Automotive

 

Cox Automotive Inc. is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, software, financial, wholesale and e-commerce solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. Committed to open choice and dedicated to strong partnerships, the Cox Automotive family includes Autotrader®, Dealer dot com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, Xtime® and a host of other brands. The global company has 33,000 team members in more than 200 locations and is partner to more than 40,000 auto dealers, as well as most major automobile manufacturers, while engaging U.S. consumer car buyers with the most recognized media brands in the industry. Cox Automotive is a subsidiary of Cox Enterprises Inc., an Atlanta-based company with revenues of $18 billion and approximately 60,000 employees. Cox Enterprises’ other major operating subsidiaries include Cox Communications and Cox Media Group. For more information about Cox Automotive, visit www.coxautoinc.com.



Organization: Cox Automotive

Primary Location: US-AZ-Gilbert-1030 N Colorado St

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing