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Director, Solution Engineering

Who is Mastercard?

We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives.  We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Director, Solution Engineering

Overview
The goal of the Digital Partnerships organization is to partner with digital and technology players to execute Mastercard’s digital strategy while identifying new business development and revenue generating opportunities. Such digital players include:
- eCommerce merchants - traditional eCommerce, subscription based, marketplaces, on-demand ordering
- Digital content providers
- Digital financial services providers
- Tech enablers/service providers for eCommerce, traditional retail, SMB and B2B

We aim to achieve this goal through direct engagement with these partners and by packaging solutions leveraging Mastercard’s digital, Loyalty, Advisors, Security and Processing solutions.

This is a unique opportunity to join a growing team, help build unique relevant solutions and shape the evolution of the payments industry. We are looking for Engineers to join our Solutions Engineering Team who can help build compelling and scalable solutions while maintaining simplicity and usability.
• Are you motivated to be a part of driving a world beyond cash?
• Do you enjoy solving problems that have no clear cut solution?
• Do you enjoy developing simple User Experiences for complex problems?
You are passionate about deploying and implementing solutions. You are adept at analyzing process flows, architecture designs and implementations and like to address real world problems with engineering solutions that scale, and have the ability to work and oversee many teams concurrently at a technical and business level. You will work closely with our business partners, product development, technology and user experience design teams to assess, design and implement new digital products and services.


Role
Lead technical engagements with various digital players to design solutions that leverage Mastercard’s products suites and assets
Partner with digital players to articulate their business and technical requirements – must be proficient in systems, applications and software programming, testing, implementation, documentation, maintenance and support
Define MasterCard technology roadmap/strategy for each digital player
Design solutions and communicate them through clear documentation, flowcharts, layouts, diagrams, charts
Determine and advance operational feasibility through problem definition, project scope
Working closely with Products, Services and Operations/Technology groups at Mastercard and with our partners, to facilitate partners’ technical integration to our solutions; collaborate effectively with software developers, processing and software architecture engineers and product managers to solve complex problems
Liaise with prototyping group to create prototypes and help with sales and/or implementation process
Collaborate with Project Management team to provide projects scope and requirements
File for intellectual property when new/unique solutions are created through the process of identifying relevant solutions for our partners
Comply with rules of engagement, including business models and data strategy and ensure that Mastercard’s interests are protected and progressed



All About You
Bachelor's degree in Engineering, Information Technology, Computer Science or Management Information Systems or equivalent work experience required
Expert level  technical experience in payments on the product development, processing, and/or merchant side of the business
Prior knowledge of MasterCard Digital Payments, Information/Loyalty/Security Services and Core Systems products a plus
Knowledge of web and mobile technologies (HTML5, CSS, JS etc) and designing and implementing software a strong plus
A good technical understanding and experience of working with developers and technical architects in systems and solutions development or design
Knowledge of techniques for requirements capture and specification and the ability to balance tactical commercial needs against the needs of strategic architecture
Self-starter, strong analytical ability with good attention to detail and a proven track record of delivering success while operating within a team environment
Strong oral and written communication skills with the ability to understand and explain technical issues to a non-technical audience
Strong project management skills required; will need to handle multiple projects and initiatives concurrently
Ability to interact and coordinate effectively with internal and external global business partners; influencing skills
Strong research and analytical skills
Ability to digest complex data and problems and make recommendations with sound judgment
Ability to oversee multiple projects and initiatives concurrently
The qualified candidate will report to the Vice President, Solution Engineering
Travel: 25%

Equal Opportunity Employer